Adam Trent
Valrico,FL
Summary
Proven track record in enhancing customer satisfaction and financial accuracy, notably at Fords Garage. Skilled in multitasking and teamwork, adept at resolving complaints and mentoring staff for peak performance. Achieved significant improvements in cleanliness and safety standards, driving positive outcomes without compromising service quality.
Overview
15
15
years of professional experience
Work History
Bar Server
Fords Garage
01.2023 - Current
- Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
- Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
Server
Red Lobster
Brandon, FL
04.2021 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Bricks
Brandon, FL
05.2022 - 01.2023
Bar Server
Chilis's Bar and Grill
Brandon, FL
12.2011 - 03.2021
- Optimized drink-making efficiency by mastering the use of various bar equipment and tools, such as cocktail shakers, muddlers, and strainers.
- Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
- Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
- Increased bar revenue by upselling premium drinks and recommending food pairings to guests.
Shift Leader Manager
Dunkin Donuts & Baskin Robbins
Riverview, FL
10.2009 - 09.2011
- Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
- Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
Education
Required -
Riverview High School
Riverview, FL06.2008
Skills
- Multitasking efficiency
- Workplace Safety
- Teamwork orientation
- Cleanliness standards
Accomplishments
One plenty of employees the month at Chili’s was also offered my own story at Chili’s for the one in Lithia Pinecrest in Florida without having to go through any service manager or kitchen manager position, I was offered to be able to go straight to a general manager. I have a really good track record of getting a job and staying with companies for a while if they treat me good as well.
Timeline
Bar Server
Fords Garage
01.2023 - Current
Server
Bricks
05.2022 - 01.2023
Server
Red Lobster
04.2021 - 05.2023
Bar Server
Chilis's Bar and Grill
12.2011 - 03.2021
Shift Leader Manager
Dunkin Donuts & Baskin Robbins
10.2009 - 09.2011
Required -
Riverview High School