Dynamic healthcare professional with over 6 years of experience in sales within clinical environments. Recognized for exceptional communication skills and a talent for fostering collaboration among teams to achieve shared objectives. Proven track record of developing innovative solutions to complex challenges, effectively converting leads, and driving revenue growth while consistently meeting customer needs. Detail-oriented and committed to delivering excellence in every aspect of the role.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Executive II
Apria Healthcare
Rochester, MN
10.2023 - Current
I was recruited to Apria Healthcare to help rebuild and restore its presence and relationships within The Mayo Clinic. In my role as Sales Executive 2, I work on strengthening partnerships and driving sales growth, particularly through strategic initiatives to reintroduce the Apria brand and expand its footprint in key markets
Conduct daily sales calls to establish new and maintain existing referral relationships across the medical community.
Develop and manage strategic call plans to qualify new leads and sustain high-value referral sources for consistent business growth.
Utilize CRM tools to document call activity, track outcomes, and measure engagement success.
Analyze Apria reports and referral data to identify high-potential targets and tailor outreach efforts.
Collaborate with the Market Vice President to align sales strategies with territory-specific goals.
Educate providers and clinical teams on Apria's portfolio of home medical equipment and services to drive informed referrals.
Partner cross-functionally with branch operations and internal departments to ensure smooth onboarding and fulfillment for new patients.
Hired to scale business and support growth secondary to Optum infusion services expansion to MN market. Collaborated with case managers, patients, families and medical team to guarantee seamless transition to home infusion care.
Promoted company branding change by communicating with local case management leadership to disseminate information, form connections and build existing relationships.
Identified pricing discrepancy with competitors and engaged leadership to initiate pilot program to restructure pricing model to account for patient deductible payments.
Implemented new pricing structure driving closed sales from 3.5/week to 10/week.
Used Challenger Sales Model training to successfully close deals by assessing customer needs and providing high-quality solutions, driving referrals and increasing lead closure.
Orchestrated all aspects of care coordination to establish, process, initiate and complete home infusion services, including health insurance coverage and staffing.
Managed needs of multiple customers simultaneously to ensure all care and education goals efficiently met.
Expanded opportunities in territory through strategic networking and partnership development.
Communicated sales updates, expansions, trends, and strategies to key team members and management.
Collaborated with operations to ensure continued delivery of exceptional care to existing customers.
Health services innovation company | $155B+ annual revenue | 60K doctors | Serving 19M+ patients nationwide
Account/Clinical Liaison
Heartland Hospice Services
Rochester, MN
01.2019 - 01.2020
Recruited to be the first clinical liaison in the region and use nursing background to 'talk the talk' with social workers and other healthcare professionals in the medical setting to develop leads and recruit new business.
Cultivated relationships with clinical staff and strategically marketed appropriate services.
Connected with key decision makers in the healthcare setting to prospect and promote services.
Conducted face-to-face meetings with families, staff, and customers to coordinate ongoing care, address concerns and verify that all needs were being met.
Developed innovative strategies for pursuing relationship building during times of pandemic visitor restriction.
Bridged the gap between sales and nursing to create a more cohesive process for meeting customer needs.
Provided ongoing account management to ensure customer and referral source satisfaction.
Grew sales and revenue by pursuing novel opportunities in new territories and adding recurring accounts.
Recognized team member strengths and delegated customer service needs accordingly.
Home health, hospice, skilled nursing, memory and post-acute care provider | 50K+ employees | Locations in 26 states
Surgical Nurse Circulator
Olmsted Medical Center
Rochester, MN
01.2018 - 01.2019
Staffed operating rooms for a variety of surgical cases, provided supervision and delivered exceptional patient care.
Healthcare organization offering primary and acute care | 70 years providing care in Southeastern Minnesota
Internal Medicine Inpatient Nurse
Mayo Clinic
Rochester, MN
01.2016 - 01.2018
Provided bedside nursing care to adult patients of varying acuity levels with a wide variety of diagnoses and treatment needs on a general medicine floor.
Nonprofit healthcare organization | 100+ years of patient care experience | Nationwide and international patient offices
Wound Care Nurse
Olmsted Medical Center
Rochester, MN
01.2014 - 01.2016
Healthcare organization offering primary and acute care | 70 years providing care in Southeastern Minne
Education
Bachelor of Science - Nursing
Winona State University
Winona, MN
Skills
Achieved recognition as a top 20 seller nationwide out of a pool of 500, demonstrating consistent sales leadership
Successfully reached 100% of quarterly sales goals since starting at Apria, reflecting high performance and accountability
Spearheaded efforts to reintroduce the Apria brand to Mayo Clinic – Rochester and Mayo Clinic Health System hospitals in southern Minnesota, resulting in strong referral engagement and territory growth
National Association of Pharmaceutical Sales Representatives – CNRP Certification #691292022
Cultivated new personal relationships with 120 case managers over 2-year period
Contributed to doubling team revenue growth from $1M to $2M