Adam Walker
Summary
With over two decades in the HVAC industry, I've honed my expertise and focus in the area of customer satisfaction. My background includes individual and group contributions that have enhanced team performance. My current responsibilities of high level technical support have showcased my problem-solving and leadership skills through motivating people to grow, become self sufficient, and confident in their abilities. My firm belief is that teamwork is a key driver for success. I am looking for an opportunity that will challenge me, offer professional growth, and provide an environment to collaborate with a team of highly motivated people to drive improvement to the highest degree possible.
Overview
14
14
years of professional experience
1
1
Certification
Work History
VRF/Ductless Technical Specialist
Trane Technologies
Roanoke, VA
02.2021 - Current
- Providing post sale application, installation, and technical support for all equipment and controls under the Trane/Mitsubishi JV.
- Responsible for scheduling pre construction meetings, periodic customer or job site visits, startup assistance, and warranty submission.
- Completes METUS service cases and special concessions.
- Conducts METUS product technical training (IAW METUS Authorized Trainer Program)
- Assists in pre sale application as needed.
- Aides in development of technicians and PMs for the installation, service, and troubleshooting of related equipment and controls.
Mobile Service Engineer Chiller Technician
CBRE
Charleston, WV
10.2019 - 02.2021
- Service of various HVAC systems through preventative maintenance, troubleshooting, and repair.
- Project management of vendor equipment installation and repairs.
- Collaborated closely with the project team on short and long term improvements.
- Maintaining positive relationships with local and regional managers on assigned account.
HVAC Technician
Trane Technologies
Charleston WV
09.2017 - 10.2019
- Service of various HVAC systems and controls through preventative maintenance, troubleshooting, and repair.
- Responsible for customer satisfaction of assigned accounts.
- Identifies opportunities for repair, replacement, and improvements to systems.
HVAC Technician
Casto Technical (Trane CSO)
Charleston, WV
09.2012 - 09.2017
- Service of various HVAC systems and controls through preventative maintenance, troubleshooting, and repair.
Education
Some College (No Degree) - Business Management
Bridge Valley Community And Technical College
Charleston, WVHVAC/R Certificate - HVAC/R And Sheet Metal Technology
Ben Franklin Career And Technical Center
Dunbar, WV2003
Skills
- 22 Years in the HVAC Industry
- Extensive Knowledge of HVAC Systems and Controls
- Effective Communication
- Problem Solving
- Leadership
- Presentation
- Detail Oriented
- Empathy
- Customer Focus
- Teamwork
- Salesforce
- Microsoft Office
Accomplishments
2003 Vocational Industrial Clubs America West Virginia HVAC Competition- 1st Place WV Winner
2007-2009 Sr. Residential Service Tech Team Lead at Rock Branch Mechanical
2013-2014 Healthcare Committee at Casto Technical Services (Trane CSO)
2015-2017 Service Advisory Committee at Casto Technical Services (Trane CSO)
2021 Achieving Possible Award Recipient (Trane SAR)
2023 METUS Authorized Trainer
Certification
EPA Universal
West Virginia Electrician License
West Virginia HVAC Technical License
Toastmasters International
Timeline
VRF/Ductless Technical Specialist
Trane Technologies
02.2021 - Current
Mobile Service Engineer Chiller Technician
CBRE
10.2019 - 02.2021
HVAC Technician
Trane Technologies
09.2017 - 10.2019
HVAC Technician
Casto Technical (Trane CSO)
09.2012 - 09.2017
Some College (No Degree) - Business Management
Bridge Valley Community And Technical College
HVAC/R Certificate - HVAC/R And Sheet Metal Technology
Ben Franklin Career And Technical Center