Josh Shoemaker

• Collaborate closely with contractors and engineers to troubleshoot and resolve installation challenges encountered with ductless systems.
• Coordinate with account managers to ensure accurate selection and proper application of equipment.
• Start and commission ductless systems and submit extended warranties with Mitsubishi.
• Train customers and contractors on software applications and system operation of Mitsubishi VRF, also providing ongoing technical support.

Previously May 2001-April 2012

• Established and maintained positive customer relationships.
• Experienced in Centrifugal/Screw R’newals, AdaptiView Panel upgrades, and chill water systems.
• Extensive troubleshooting of HVAC equipment, and provided support and career growth guidance for technicians.

• Expanded customer base through knowledge and trust.
• Performed maintenance and repair on all brands of commercial industrial HVAC equipment.
• Provided service for National Account customers.