Results-driven automotive professional with extensive experience at VanBortel Ford, excelling in automotive detailing and customer service. Proven ability to enhance vehicle presentation through meticulous cleaning and polishing techniques. Strong relationship-building skills and precision workmanship ensure high-quality outcomes, contributing to customer satisfaction and repeat business.
Work History
Detailer
3 Years 9 Months
VanBortel Ford | 02.2023 - Current
Cleaned vehicle interiors and exteriors to dealership presentation standards
Applied wax, polish, and protectants to enhance finish quality
Inspected vehicles for dirt, debris, and cosmetic issues before delivery
Vacuumed carpets, mats, and upholstery with attention to hard-to-reach areas
Parts Specialist
1 Year 7 Months
Nu Way Auto Parts | 06.2021 - 01.2023
Identified correct automotive parts using catalogs, fitment systems, and VIN verification.
Advised customers and service staff on part compatibility, availability, and installation needs.
Managed special orders, backorders, and return requests with accurate documentation.
Coordinated inventory counts, bin organization, and stock replenishment to support order accuracy.
Detailer
11 Months
VanBortel Subaru or Rochester | 07.2020 - 06.2021
Shuttled vehicles between service, wash, and display areas efficiently
Maintained detailing supplies, tools, and wash equipment for daily use
Removed stains, fingerprints, and residue from glass, trim, and surfaces
Supported delivery readiness by ensuring vehicles appeared clean and presentable
Washed cars and trucks daily for auto dealership.
Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
Vacuumed interiors of vehicles to remove dirt and debris.
Collaborated with colleagues to troubleshoot challenging detailing projects, resulting in successful outcomes and satisfied clients.
Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
Maintained a clean and organized workspace, promoting a safe working environment for all team members.
Contributed to a positive team atmosphere by offering support and guidance to colleagues, fostering a collaborative work environment.
Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.