Problem-solving professional trained in customer service methods and sales techniques. Adaptable and versatile with willingness to learn new techniques and processes. Looking to bring further success as an energetic, friendly representative.
Overview
16
16
years of professional experience
Work History
Bartender
Dogfish Head Alehouse
Gaithersburg, MD
10.2013 - Current
Maintained full knowledge of Dogfish Head beers and spirits so as to adequately describe and sell them to guests with enthusiasm and appeal
Served each guest courteously, and efficiently, while maintaining positive bar atmosphere which helped to cultivate bar regulars
Trained 10 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
Worked cohesively with bartenders and servers to ensure that food and beverages were presented with quality level associated with Dogfish Head Alehouse
Mixologist
Red Robin Gourmet Burgers
Montgomery Village, MD
09.2012 - 05.2014
Prepared classic, modern and unique cocktails for each customer.