Adam Williams
Westerville,OH
Summary
Proven track record in enhancing customer satisfaction and meeting sales goals, demonstrated during tenure at Verizon. Skilled in cash management and relationship building, I excel in fast-paced environments, leveraging a self-motivated nature to drive results. Achieved consistent monthly sales targets by employing effective strategies and fostering team collaboration.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Mail Handler
USPS
09.2022 - Current
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Labeled, weighed and processed mail and packages for efficient distribution.
- Inspected mail for damages and took appropriate action to deliver in good condition.
Sales Associate
Verizon
07.2020 - 04.2022
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Cashier
Kroger
10.2018 - 02.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
Education
No Degree - Real Estate Technology
Columbus State Community College
Columbus, OH05.2025
High School Diploma -
Eastmoor Academy
Columbus, OH06.2020
Skills
- Customer Service-Oriented
- Self-motivated nature
- Cash Handling
- Analyzing data
- Team Collaboration
- Cash Management
- Purchasing Processes
- Documentation skills
- Relationship Building
- Meeting Sales Goals
Certification
- Licensed Forklift Driver - 09/2023
Languages
English
Native or Bilingual
Timeline
Mail Handler
USPS
09.2022 - Current
Sales Associate
Verizon
07.2020 - 04.2022
Cashier
Kroger
10.2018 - 02.2020
No Degree - Real Estate Technology
Columbus State Community College
High School Diploma -
Eastmoor Academy