Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
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Adam Williams

Chesterland,OH

Summary

Dynamic professional with a proven track record as a BMW Client Advisor at Classic BMW, excelling in customer relationship management and product expertise. Skilled in fostering strong client connections and negotiating successful deals, I leverage effective communication and problem-solving abilities to drive sales growth and enhance customer satisfaction.

Overview

7
7
years of professional experience

Work History

BMW Client Advisor

Classic Bmw
Willoughby Hills, OH
02.2023 - Current
  • Educated customers on products and services offered by company.
  • Maintained accurate records of customer interactions and transactions.
  • Delivered personalized service to foster strong customer relationships.
  • Assisted customers in selecting suitable products or services based on needs.
  • Initiated social conversations with customers to create a welcoming shopping atmosphere.
  • Cultivated key customer relationships to drive sales growth.
  • Negotiated deals and handled complaints or objections.

Managing Bartender

Oak and Embers Tavern
Chesterland, OH
05.2018 - 01.2023
  • Performed tasks such as cleaning glasses or wiping down surfaces in order to maintain cleanliness in the bar area.
  • Ordered beer, wine, spirits, glassware, garnishes, ice, napkins and other supplies needed to operate a successful bar.
  • Assisted with menu development by suggesting new drinks or cocktail recipes.
  • Provided leadership to ensure that all employees followed food safety guidelines including proper storage techniques and sanitation practices.
  • Hired, trained, scheduled, evaluated, and supervised bar staff members.

Education

Associate of Arts - Marketing

Lakeland Community College
Willoughby, OH
12-2022

Skills

  • Team collaboration
  • Customer relationship management
  • Effective communication
  • Relationship development
  • Problem solving
  • Product expertise

Affiliations

  • Competitive gaming centered around MOBA's and TFT.
  • Competing and training in Jiu Jitsu.
  • Weight lifting
  • Running

Accomplishments

  • I have been recognized as the top BMW salesman in multiple months.
  • Created a successful delivery department at my previous job, Oak and Embers Tavern.
  • Competed in high level scrimmages and tournaments on SMITE.

References

References available upon request.

Timeline

BMW Client Advisor

Classic Bmw
02.2023 - Current

Managing Bartender

Oak and Embers Tavern
05.2018 - 01.2023

Associate of Arts - Marketing

Lakeland Community College

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