Adept at project management and fostering team collaboration, I excelled at Classic Carpet and Granite of Lawton by delivering projects on time, under budget, and with exceptional customer satisfaction. My expertise in project scheduling and client relations consistently exceeded company targets, showcasing my ability to lead and innovate within high-stakes environments.
Overview
14
14
years of professional experience
Work History
Project Manager
Classic Carpet and Granite of Lawton
Lawton, OK
04.2023 - Current
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Monitored project performance to identify areas of improvement and make adjustments.
Lead Installer
Hard Rock Surfaces
Lawton, OK
01.2021 - 04.2023
Improved customer satisfaction by providing efficient and accurate installations.
Reduced installation errors, implementing thorough quality control measures.
Mentored junior installers, fostering a positive learning environment for skill development.
Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
Exceeded company targets consistently by completing high-quality installations ahead of deadlines.
Conducted post-installation inspections, guaranteeing customer satisfaction and addressing any concerns promptly.
Roofer
Ford Roofing Service
Lawton, OK
07.2019 - 06.2020
Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
Performed patching and resealing of roofs to provide maintenance, repairs and protection.
Installed, repaired, and replaced single-ply roofing systems.
Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
Warehouse Manager
Metro Surfaces
Oklahoma City, OK
08.2011 - 03.2014
Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.