Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adam Zolman

Mishawaka,Indiana

Work Preference

Work Type

Full Time

Location Preference

On-Site
Open to relocation: Yes

Summary

Customer-focused professional skilled in customer relationship management and product research. Builds strong partnerships with grocery store personnel to enhance shopping environments through effective communication. Experienced in order fulfillment and digital order management, addressing customer inquiries, and optimizing inventory management. Committed to improving the shopping experience and streamlining processes for better service delivery. Dedicated individual with strong customer relationship management skills and cross-functional collaboration experience. Proven ability to resolve issues promptly and maintain inventory accuracy, ensuring seamless order tracking and customer satisfaction.

Overview

1
1
year of professional experience

Work History

Personal Shopper

Sam's Club
Mishawaka, Indiana
12.2025 - Current
  • Assisted customers with account inquiries and provided product information.
  • Collaborated with colleagues to enhance service delivery and customer satisfaction.
  • Resolved customer issues promptly, ensuring a positive experience for all clients.
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints in a timely manner.
  • Achieved a near-100% order distribution accuracy rate in a fast-paced environment while maintaining zero inventory discrepancies through meticulous verification.
  • Managed and tracked high-volume inventory shipments with zero record discrepancies, ensuring strict quality control and asset security throughout the fulfillment process.
  • Operated and handled digital queue terminals and inventory databases to track live fulfillment workflows, update system records, and solve operational delays.

Education

High School Diploma -

Mishawaka High School
Mishawaka, IN
05-2020

Skills

  • Order fulfillment
  • Digital order management
  • Inventory management
  • Product research
  • Cross-functional collaboration
  • Customer relationship management
  • Relationship management

Timeline

Personal Shopper

Sam's Club
12.2025 - Current

High School Diploma -

Mishawaka High School
Adam Zolman