Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly learning new skills.
Overview
5
5
years of professional experience
Work History
Bilingual Licensed Insurance Agent
Homesite Group Inc.
Boston , MA
06.2023 - Current
Quoted and sold insurance products to new and current customers.
Advised prospects on appropriate insurance coverage and options related to their circumstances and met the needs of the customer.
Ran reports from multiple systems to verify the accuracy of information provided by potential insured regarding insurance and driving history.
Explained coverage and payment options to the customer.
Made outbound calls to follow up on unsold internet leads which may have a likelihood of purchasing.
Serviced existing customer policies including policy changes when customer service is not available.
Sales Account Manager
State Farm
Dallas, TX
08.2022 - 06.2023
Responded to inquiries and explained product features and service advantages to potential customers.
Upsold products to policyholders and potential new clients.
Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
Explained coverage options to potential policyholders, answering questions or concerns.
Registered Dental Assistant
Jefferson Dental Care
Garland, TX
09.2019 - 09.2021
Used Dentrix software.
Efficiently performed back-up lead dental assistant duties.
Fabricated removables such as nightguards, bleaching trays, and temporary restorations for crowns and bridges.
Assisted in various procedures such as fillings, RCT’s, crowns, PXs, SRP’s, etc.
Used the iTero scanner to explain various treatment options including orthodontic treatment.
Performed weekly/monthly/yearly maintenance.
Stocked rooms and ordered inventory.
Assisted the front staff when needed on recall appointments and reminders.
Delivered the patient proper hand offs to the rest of the staff for each step of their visit.
Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
Gathered medical information, dental health history and vitals from patients.
Performed other tasks such as setting up and breaking down rooms, sterilization, procedure notes, etc.
Education
Registered Dental Assistant -
University of Texas Health Science Center At San Antonio
San Antonio, TX
03.2020
High School Diploma -
Skyline High School
Dallas, TX
06.2017
Skills
Customer Service
Teamwork and Collaboration
Organization and Prioritization
Detail-Oriented
Languages
Spanish
Native/ Bilingual
Licences
Property & Casualty License
Life & Health License
Registered Dental Assistant License
Timeline
Bilingual Licensed Insurance Agent
Homesite Group Inc.
06.2023 - Current
Sales Account Manager
State Farm
08.2022 - 06.2023
Registered Dental Assistant
Jefferson Dental Care
09.2019 - 09.2021
Registered Dental Assistant -
University of Texas Health Science Center At San Antonio