Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
2
2
years of professional experience
Work History
Cashier/Food Runner
Big Taco
Casselberry, Florida
01.2026 - 05.2026
Processed customer transactions using point-of-sale system efficiently.
Assisted customers with menu selections and answered product inquiries.
Delivered food orders promptly to tables and bar areas.
Collaborated with kitchen staff to ensure timely order preparation.
Assisted servers in managing customer requests and needs efficiently.
Communicated effectively with team members during busy shifts.
Followed health and safety regulations while handling food items.
Delivered food to guests in a timely manner while following safety protocols.
Ensured that all orders were correct before leaving the kitchen area.
Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
Assisted servers in setting up tables for guests.
Resolved customer complaints quickly and efficiently while adhering to company policies.
Provided customers with a selection of drinks to enhance their experience.
Made friendly conversation with customers to provide enjoyable bar experience.
Receptionist
Vacation Village at Parkway Resort
Kissimmee, FL
07.2024 - 09.2025
Greeted guests warmly and assisted with check-in procedures.
Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
Managed phone calls and directed inquiries to appropriate departments.
Operated multi-line telephone system to answer incoming calls and direct callers to specific destinations based on their needs.
Operated PBX system to manage incoming and outgoing calls efficiently.
Managed multiple phone lines while ensuring high-quality customer service standards.
Provided information to callers regarding company services and inquiries.
Collaborated with team members to resolve caller issues promptly and effectively.
Scheduled appointments and coordinated reservations for guests.
Supported training of new staff on PBX system functionalities and protocols.