Adam Jay Mussehl
Muscatine,IA
Summary
Dedicated Inside Sales professional with a high level of knowledge in providing unparalleled customer satisfaction. Committed to maintaining professional relationships to increase profitability and loyalty.
Overview
12
12
years of professional experience
Work History
Customer Service Representative II (Inside
Motion Industries
04.2019 - Current
- Negotiate sales and purchase prices to maximize profits
- Processing Quotes and Orders
- Professional relationship building
- Responded to customer requests for products, services, and company information
- Investigated and resolved customer inquiries and complaints quickly
- Responded proactively and positively to rapid change
- Managed timely and effective replacement of damaged or missing products
- Reached out to customers after completed sales to suggest additional service or product purchases
Associate Technician II
Ricoh Ltd
09.2018 - 04.2019
- Customer Service
- Service Ricoh Copiers and Printers
- Inventory Management
- Troubleshoot Copier Issues
- Service Manual Research
- Collaborate with Team Members
- Preventative Maintenance
Salesclerk/Assistant Manager
West Side Store
08.2011 - 08.2018
Education
Bachelor of Science Degree - Electronics Engineering Technology
Hamilton Technical College
Davenport, IA08.2018
Associate of Science Degree - Electronics Engineering Technology
Hamilton Technical College
Davenport, IA01.2018
Skills
- Customer Service
- Business to Business Sales
- Professional Communication
- Public Speaking
- Relationship Building/Development
- Quote Preparation
- Sales & Distribution
- Critical Thinking/Problem Solving
- Sales Processes
- Multitasking
Timeline
Customer Service Representative II (Inside
Motion Industries
04.2019 - Current
Associate Technician II
Ricoh Ltd
09.2018 - 04.2019
Salesclerk/Assistant Manager
West Side Store
08.2011 - 08.2018
Bachelor of Science Degree - Electronics Engineering Technology
Hamilton Technical College
Associate of Science Degree - Electronics Engineering Technology
Hamilton Technical College
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