Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
ADAM P. BAUER

ADAM P. BAUER

Customer Service Associate
Wheaton,IL

Summary

Personable Customer Service professional offering over 20 years of experience resolving customer service concerns and issues.

Overview

21
21
years of professional experience
4
4
years of post-secondary education

Work History

Customer Service Associate

Collegis Education
Oak Brook, IL
08.2018 - Current

Fielding calls, e-mails and chats.

Implementing solutions to these calls in a timely and orderly fashion above service level agreements.

Working as a team with other PSC employee and leadership.

Certified Pharmacy Technician

Walmart
, Aurora
08.2012 - 08.2015
  • Patience and Compassion Attention to Detail Commitment to Medical Ethics and Compliance.

Manager

Fox Paintball
Aurora, IL
06.2000 - 08.2013
  • Leadership and Delegation Organizational Project and Event planning Conflict Resolution.

Photo Lab Technician

J & L Photo
Naperville, IL
06.1999 - 06.2000
  • Customer Service Time Management.

Photo Lab Technician, Customer Service

Wolf Camera
Glen Ellyn, IL
06.1998 - 06.1999
  • Time Management Product knowledge & Service Technical Sales.

Education

A.A.S - Computer Interworking Technology

College of Dupage, I.T
03.2005 - 01.2018

A.S - general Science

College of Dupage

Skills

Inbound calling, chats and e-mail

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Timeline

Customer Service Associate

Collegis Education
08.2018 - Current

Certified Pharmacy Technician

Walmart
08.2012 - 08.2015

A.A.S - Computer Interworking Technology

College of Dupage, I.T
03.2005 - 01.2018

Manager

Fox Paintball
06.2000 - 08.2013

Photo Lab Technician

J & L Photo
06.1999 - 06.2000

Photo Lab Technician, Customer Service

Wolf Camera
06.1998 - 06.1999

A.S - general Science

College of Dupage

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ADAM P. BAUERCustomer Service Associate