Adan Beniez
Ft. Pierce
Summary
Professional automotive and heavy agriculture and construction equipment Sales associate with18+ years of part sales and management experience and a proven knowledge of inventory control, retail sales, and merchandising.
Developed skills in fast-paced sales environment, excelling in client relationships and solution-based selling. Adept at identifying customer needs and providing tailored recommendations, ensuring high satisfaction and repeat business. Seeking to transition into new field, leveraging sales expertise and relationship-building abilities to drive success.
Overview
20
20
years of professional experience
Work History
Equipment Sales Specialist
Treasure Coast Bobcat
09.2024 - Current
- Participated in local trade shows and conferences to promote company products effectively within targeted markets.
- Provided after-sales support by coordinating with technical teams to resolve any issues or concerns promptly, ensuring customer satisfaction and repeat business.
- Coordinated efforts between various departments such as finance, logistics, and customer service to ensure smooth transaction processes for clients.
- Streamlined internal processes within the sales department by implementing efficient tracking systems for leads, proposals, and contracts that improved overall productivity of the team.
- Assisted clients in selecting the appropriate equipment for their specific requirements, ensuring optimal performance and satisfaction.
- Established long-term relationships with clients by providing exceptional service and support for their equipment needs.
- Successfully managed a large territory while maintaining strong relationships with an extensive network of existing clients.
PART SALES MANAGER
TREASURE COAST BOBCAT
01.2023 - 09.2024
- DUTY’S INCLUDE:
- -Reading catalogs from a vast number of vendors and understanding computer displays in order to determine the proper replacement parts are ordered, stock numbers and prices are correct
- -Determine replacement parts and all additional parts that are required to do the correct repair according to inspections of old parts in order to fulfill customer requests the first time
- -Receive and fill telephone orders along with email and text messages to better serve the customer by providing photos or diagrams when needed
- Resolved customer complaints swiftly and professionally, ensuring repeat business and positive reviews.
- -Providing customers with order status when parts arrive or when they are due to arrive and giving accurate information of freight and shipping options
- Enhanced teamwork through clear communication and collaboration in daily tasks.
- -Prepare and assemble new handhelds and test products to confirm they run and perform as required
- Increased customer satisfaction by providing exceptional service and expert advice on part sales.
- -Receive payment or obtain credit authorization
- -Take inventory of stock
- -Advise customers on substitution or modification of parts when identical replacements are not available
- -Examine returned parts for defects, and exchange defective parts or refund money
- -Mark and store parts in stockrooms according to prearranged systems
- -Discuss use and features of various parts, based on knowledge of machines or equipment
- -Place new merchandise on display
- -File paperwork, counting petty cash drawer, and creating bank deposits
PART SALES ASSISTANT MANAGER
FLORIDA COAST EQUIPMENT
08.2016 - 01.2023
- -Receive and fill telephone orders along with email and text messages to better serve the customer by providing photos or diagrams when needed
- -Providing customers with order status when parts arrive or when they are due to arrive and giving accurate information of freight and shipping options
- -Prepare and assemble new handhelds and assess products to confirm they run and perform as required
- -Receive payment or obtain credit authorization
- -Take inventory of stock
- -Advise customers on substitution or modification of parts when identical replacements are not available
- -Examine returned parts for defects, and exchange defective parts or refund money
- -Mark and store parts in stockrooms according to prearranged systems
- -Discuss use and features of various parts, based on knowledge of machines or equipment
- -Place new merchandise on display
- -File paperwork, counting petty cash drawer, and creating bank deposits
Parts Sales Manager
Orielys Auto Parts
03.2017 - 02.2018
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Inventory stock and reorder when inventory drops to a specified level
- Instruct staff on how to handle difficult and complicated sales
- Assign employees to specific duties
- Enforce safety, health, and security rules
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise
Parts Sales manager
Advance Auto Parts
05.2014 - 08.2016
- Read catalogs, microfiche viewers, or computer displays in order to determine replacement part stock numbers and prices
- Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions
- Receive and fill telephone orders for parts
- Fill customer orders from stock
- Prepare sales slips or sales contracts
- Receive payment or obtain credit authorization
- Take inventory of stock
- Examine returned parts for defects, and exchange defective parts or refund money
- Mark and store parts in stockrooms according to prearranged systems
- Place new merchandise on display
Part sales manager
Bennett Auto Supply
01.2011 - 06.2013
- Read catalogs, microfiche viewers, or computer displays in order to determine replacement part stock numbers and prices
- Fill customer orders from stock
- Prepare sales slips or sales contracts
- Receive payment or obtain credit authorization
- Take inventory of stock
- Mark and store parts in stockrooms according to prearranged systems
- Place new merchandise on display
- Discuss use and features of various parts, based on knowledge of machines or equipment
- Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions
- Receive and fill telephone orders for parts
Parts sales manager
AutoZone
02.2005 - 10.2011
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Inventory stock and reorder when inventory drops to a specified level
- Instruct staff on how to handle difficult and complicated sales
- Assign employees to specific duties
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise
- Examine products purchased for resale or received for storage to assess the condition of each product or item
Education
Automotive, Hvac and Business administration courses
INDIAN RIVER STATE COLLEGE
01.2009
AUTO TECH - undefined
FORT PIERCE CENTRAL HIGH SCHOOL
01.2006
Skills
- Efficient
- Leadership attitude
- Bilingual
- Dependable
- Customer service experience
- Attention to detail
- Multitasking
- Problem-solving abilities
- Team leadership
- Team collaboration
- Decision-making
- Detail-oriented
- Relationship building
ADDITIONAL SKILLS
Besides having numerous roles as parts manager and in retail stores I also have experience in landscaping, construction, underground sewer construction, roofing, concrete work and heavy equipment operator. I am an all-around handyman so working long hours and hot weather is not an issue.
Languages
Spanish
Native or Bilingual
Timeline
Equipment Sales Specialist
Treasure Coast Bobcat
09.2024 - Current
PART SALES MANAGER
TREASURE COAST BOBCAT
01.2023 - 09.2024
Parts Sales Manager
Orielys Auto Parts
03.2017 - 02.2018
PART SALES ASSISTANT MANAGER
FLORIDA COAST EQUIPMENT
08.2016 - 01.2023
Parts Sales manager
Advance Auto Parts
05.2014 - 08.2016
Part sales manager
Bennett Auto Supply
01.2011 - 06.2013
Parts sales manager
AutoZone
02.2005 - 10.2011
AUTO TECH - undefined
FORT PIERCE CENTRAL HIGH SCHOOL
Automotive, Hvac and Business administration courses
INDIAN RIVER STATE COLLEGE