Adan Brito-Hestrada
Phoenix
Summary
Dedicated delivery driver with a proven track record in enhancing customer satisfaction and improving operational efficiency. Skilled in time management, teamwork, and attention to detail, ready to drive impactful results in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Delivery Driver
Fedex
Phoenix, AZ
08.2023 - Current
- Delivered packages efficiently, adhering to established timeframes and route optimization strategies.
- Maintained accurate delivery logs, ensuring compliance with company protocols and documentation standards.
- Operated delivery vehicle safely, conducting routine inspections and maintenance checks to ensure reliability.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance satisfaction.
Sales Associate
Dabella
Phoenix, AZ
03.2025 - 05.2025
- Drove sales through effective customer engagement and product knowledge.
- Developed strong relationships with customers, enhancing repeat business opportunities.
- Attended appointments made by potential customers
Personal Online Shopper
Walmart
Phoenix, AZ
11.2021 - 08.2023
- Streamlined online order fulfillment processes to enhance customer satisfaction and reduce delivery times.
- Trained new staff on best practices for efficient shopping and inventory management.
- Implemented quality control measures to ensure accuracy in order selection and packaging.
- Collaborated with team members to optimize workflow and improve overall productivity.
Cannabis Budtender/Receptionist
Harvest (Now Known as Truelieve)
Phoenix, AZ
01.2021 - 10.2021
- Educated customers on product selection and effects to enhance overall experience.
- Assisted in maintaining compliance with state regulations regarding cannabis sales and inventory management.
- Managed point-of-sale transactions, ensuring accuracy in cash handling and payment processing.
- Trained new staff on product knowledge, customer service techniques, and operational procedures.
Stocker/Cashier
Walmart
Phoenix, AZ
11.2016 - 01.2021
- Stocked shelves efficiently to enhance product visibility and accessibility for customers.
- Organized inventory in alignment with store layout, improving customer navigation and shopping experience.
- Collaborated with team members to ensure timely restocking of high-demand items during peak hours.
- Monitored inventory levels and reported discrepancies to management, ensuring accurate stock counts.
Call Center Representative
Uhaul Moving And Storage
Phoenix, AZ
07.2016 - 09.2016
- Assisted customers with inquiries regarding rental services, ensuring accurate information delivery.
- Processed reservations and modifications through internal systems, maintaining data integrity.
- Resolved customer complaints effectively, enhancing overall satisfaction rates.
- Collaborated with team members to streamline call handling processes, improving efficiency.
Stocker
99 Cents Only Stores
Phoenix, AZ
12.2013 - 07.2016
- Stocked shelves efficiently to maintain product availability and store appearance.
- Assisted in inventory management by organizing stockroom and conducting regular counts.
- Ensured compliance with safety standards while operating equipment for stock replenishment.
- Collaborated with team members to optimize workflow during peak hours and reduce downtime.
Education
High School Diploma -
Humanities And Sciences Institute
Phoenix, AZ03.2013
Skills
- Teamwork and cooperation
- Patience and tolerance
- Compassionate caregiving
- Safety awareness
- Time management skills
- GPS and route planning
- Clean driving record
- Vehicle cleaning and maintenance
- DOT compliance
- Problem-solving abilities
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Dabella
03.2025 - 05.2025
Delivery Driver
Fedex
08.2023 - Current
Personal Online Shopper
Walmart
11.2021 - 08.2023
Cannabis Budtender/Receptionist
Harvest (Now Known as Truelieve)
01.2021 - 10.2021
Stocker/Cashier
Walmart
11.2016 - 01.2021
Call Center Representative
Uhaul Moving And Storage
07.2016 - 09.2016
Stocker
99 Cents Only Stores
12.2013 - 07.2016
High School Diploma -
Humanities And Sciences Institute