Adan Garza
San Angelo
Summary
I am a healthcare operations leader with extensive experience in management, strategic planning, and geriatric care. Proven success as a Licensed Nursing Facility Administrator and Regional Vice President of Operations, with a strong background in hospice care, financial oversight, and program development. Passionate about driving quality care and organizational excellence.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Regional Vice President of Operations
St. Gabriel's Hospice and Palliative Care
02.2023 - Current
- Oversee operations across multiple hospice agencies, ensuring adherence to healthcare standards and regulations
- Drive strategic initiatives to enhance patient care and grow market presence
- Managed day to day operations overseeing 4 branches including managing finances and recruiting
- Championed continuous improvement initiatives, fostering a culture of innovation within the organization.
- Enhanced operational efficiency by streamlining processes and implementing cost-saving initiatives.
- Ensured synergy with Sales teams to ensure healthy growth
Regional Director of Operations
St. Gabriel's Hospice
01.2022 - 12.2022
- Directed the operations of three hospice agencies, improving efficiency and patient outcomes
- Collaborated with other Regional Directors to share best practices, align strategies, and foster a spirit of teamwork across the organization.
- Enhanced employee satisfaction with targeted training programs and professional development opportunities.
- Provided regular updates on regional performance to senior leadership through comprehensive reporting and data-driven insights.
Executive Director/Director of Marketing
St. Gabriel's Hospice
03.2021 - 01.2022
- Managed agency operations and marketing efforts, achieving census growth and operational goals
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
- Represented organization to local public by giving presentations and speeches and participating in community events.
- Advocated for organization and company mission to raise awareness and support.
Licensed Nursing Home Administrator
Senior Living Properties
12.2020 - 04.2021
- Successfully led operational improvements at skilled nursing facilities
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Presented financial reports such as income documents, balance sheets and cash flow statement to board of directors.
Licensed Nursing Home Administrator
Senior Living Properties
02.2020 - 12.2020
- Increased census within a short period, driving organizational success
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Presented financial reports such as income documents, balance sheets and cash flow statement to board of directors.
General Manager
Kay Jewelers
08.2006 - 03.2020
- Led sales team, training programs, and financial management to achieve consistent business growth
Administrator in Training (AIT)
Cedar Manor Nursing & Rehabilitation Center
10.2018 - 11.2019
- Completed a 1,000-hour internship required for state licensing as an administrator
Adult Protective Services Investigator
State of Texas
08.2017 - 03.2018
- Investigated and developed service plans for vulnerable adults, ensuring their safety and well-being
Clinical Pharmacy Technician
Baptist Memorial Retirement Center
02.2010 - 05.2015
- Collaborated with hospice organizations to provide personalized patient care
- Compounded medications and handled billing processes
- Pharmacy Benefits Manager
Education
Master's Degree - Dementia and Aging
Texas State University
San Marcos, TX03.2025
Master of Healthcare Administration -
University of North Texas
Denton, TX05.2017
Bachelor - Sociology
Angelo State University
San Angelo, TX05.2014
Skills
- End-of-Life Care Support
- Healthcare Management
- Strategic Planning
- Leadership
- Financial Oversight
- Profit and Loss Analysis
- Program Development
- Business Development
- Marketing
- Organizational Skills
- Sales
- Team Management
- Staff training and development
- Billing
- Microsoft Word
- Office Suite
- Regulatory compliance
Certification
- Licensed Nursing Facility Administrator, 12203
- National Pharmacy Technician Certification (PTCB)
- Certified Pharmacy Technician (CPhT) – Sterile Compounding
Timeline
Regional Vice President of Operations
St. Gabriel's Hospice and Palliative Care
02.2023 - Current
Regional Director of Operations
St. Gabriel's Hospice
01.2022 - 12.2022
Executive Director/Director of Marketing
St. Gabriel's Hospice
03.2021 - 01.2022
Licensed Nursing Home Administrator
Senior Living Properties
12.2020 - 04.2021
Licensed Nursing Home Administrator
Senior Living Properties
02.2020 - 12.2020
Administrator in Training (AIT)
Cedar Manor Nursing & Rehabilitation Center
10.2018 - 11.2019
Adult Protective Services Investigator
State of Texas
08.2017 - 03.2018
Clinical Pharmacy Technician
Baptist Memorial Retirement Center
02.2010 - 05.2015
General Manager
Kay Jewelers
08.2006 - 03.2020
Master of Healthcare Administration -
University of North Texas
Bachelor - Sociology
Angelo State University
Master's Degree - Dementia and Aging
Texas State University
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