Adan Ruiz
Tulsa,OK
Summary
Dynamic Sales Associate with Cricket Wireless, skilled in effective upselling strategies and exceptional customer service. Proven ability to foster strong customer relationships while managing high-stress situations. Proficient in digital tools, driving customer retention through clear communication and promotional support. Committed to enhancing store appeal and boosting sales performance.
Overview
2
2
years of professional experience
Work History
Sales Associate
Cricket Wireless
09.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Greeted customers and helped with product questions, selections, and purchases.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
Crew Member
McDonald's
10.2022 - 05.2023
- Operated cash register to ring up final bill and process various forms of payment.
- Trained new team members on procedures, customer service, and sales techniques.
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to complete orders.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA03-2025
Skills
- Effective Upselling Strategies
- Promotional support
- Money transfer systems
- Friendly and outgoing
- Written and oral communication skills
- Customer service
- Verbal/written communication
- Superb time management
- Complex Problem-solving
- Proficient in Digital Tools
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Sales Associate
Cricket Wireless
09.2024 - Current
Crew Member
McDonald's
10.2022 - 05.2023
High School Diploma -
Penn Foster Career School
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