Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adanna Anderson

Hialeah

Summary


Diligent professional with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Unique Creations
06.2023 - Current
  • Assisted customers with inquiries, providing accurate information on products and services.
  • Utilized customer relationship management software to document interactions and track issues.
  • Resolved customer complaints effectively, ensuring satisfaction through active listening and problem-solving.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.

Executive Assistant

Kae's Krazy Krabs
07.2021 - 06.2023
  • Delivered exceptional customer service, ensuring positive dining experiences for all guests.
  • Collaborated with kitchen staff to coordinate timely food preparation and delivery, enhancing overall service speed.
  • Maintained cleanliness and organization of dining areas, contributing to a welcoming atmosphere for patrons.
  • Assisted in inventory management by tracking stock levels and reporting discrepancies to minimize waste.
  • Served food and beverages promptly with focused attention to customer needs.

Education

High School Diploma -

HIALEAH MIAMI LAKES SENIOR HIGH SCHOOL
Hialeah, FL
06-2023

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Representative

Unique Creations
06.2023 - Current

Executive Assistant

Kae's Krazy Krabs
07.2021 - 06.2023

High School Diploma -

HIALEAH MIAMI LAKES SENIOR HIGH SCHOOL