Adarius Davis
Mint Hill,United States
Summary
An ambitious professional in the IT field. A team player with a knack for networking and maintaining leadership skills. Hardworking with experience in corporate, construction, industrial, and classroom settings. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1818
1818
years of professional experience
1
1
Certification
Work History
Network/Systems Engineer II
Gränges Americas Inc.
Salisbury, United States
08.2022 - Current
- Serves as project leader for assigned network/systems administration projects
- Serves as main point of contact for IT inquiries for site
- Works heavily with Network Engineer III and IT Manager\Director for planning outages, upgrades, repairs
- Plans and coordinates server and network refresh initiatives
- Plans and coordinates new technology/software, VMware, & other systems implementation projects
- Maintains network infrastructure
- Installs, tests, troubleshoots, and repairs network hardware, including routers, switches, network controllers, etc
- Maintains voice and data communication lines\ coordinates with network infrastructure vendors as directed
- Installs specified network operating system and networking software
- Deploys and configures virtual networks
- Creates and maintains network infrastructure documentation
- Monitors and maintains servers; installs system and applications software and patches
- Creates and maintains systems documentation
- Maintains active directory; sets up new users, permissions, accounts, groups; assigns passwords and IP addresses; administers user authentication and authorization
- Configures and maintains firewalls and URL filtering; administers security policies
- Configures VPN for external secure network connections; maintains firewall connectivity for VPN connections
- Monitors network security for all traffic including internet
- Assists Development team with databases using SQL queries.
- Develops scripts using PowerShell to automate common tasks.
- Conducts regular patching and software updates on servers and workstations using SCCM.
- Monitors system performance using various monitoring tools. ( SCCM, Lansweeper, What's Up Gold, Solarwinds )
- Manage Cisco routers, switches, firewalls and wireless access points.
- Implements VLANs on Cisco Catalyst Switches for improved network segmentation.
- Research new technologies in order to improve existing infrastructure processes and procedures.
- Assists in the development of disaster recovery plans in case of system outages or data loss events.
- Manage DNS records for domain name resolution across multiple sites.
- Assess network vulnerabilities and implemented security measures using Microsoft 365 , Azure, and Active Directory GPO's
- Educate and trains personnel on new technologies that are implemented throughout the company.
- Administers Active Directory and Group Policy settings.
- Provided high-level connectivity support for corporate and business partner systems.
Network/Systems Engineer I
Gränges Americas Inc.
Salisbury, United States
12.2020 - 08.2022
- Maintained network infrastructure
- Installed, tested, troubleshooted, and repaired network hardware, including routers, switches, network controllers, etc.; and voice and data communications, coordinates with network infrastructure vendors as directed
- Installed specified network operating system and networking software
- Deployed and configures virtual networks
- Created and maintains network infrastructure documentation
- Systems administration
- Monitored and maintains servers; installs system and applications software and patches
- Maintained active directory; sets up new users, permissions, accounts, groups; assigns passwords and IP addresses; administers user authentication and authorization
- Created and maintains systems documentation; maintains software inventory
- Assisted supervisor in maintaining network security
- Configured and maintains firewalls and URL filtering; administers security policies
- Configured VPN for external secure network connections; maintains firewall connectivity for VPN connections
- Monitored network security for all traffic including internet
- Provided network and general hardware/software user support.
Cloud Systems Administrator
cloudIT LLC
Phoenix, United States
07.2019 - 09.2020
- Utilized service request tracking system to document customer communications, time, and problem/resolution
- Answered user inquiries and resolved problems regarding computer software, hardware, telephones, and services
- Set up equipment for customer use, performing or ensuring proper installation of cables, operating systems, and software
- Maintained Active Directory and Office 365, including creating computer logins and user accounts
- Addressed requests to add, modify, create, and remove permissions
- Installed and performed minor repairs to hardware, software, or peripheral equipment following design or installation specifications
- Maintained records of system setup and installation
- Provided technical assistance and resolved problems by conferring with users, conducting computer diagnostics, and researching issues
- Referred major hardware or software problems, or defective products to vendors or tier 2/3 analysts for service
- Inspected equipment and completed order records to prepare equipment for delivery to customers
- Configured, diagnosed, and repaired MAC OS computers.
Computer Support Specialist
Petsense
Scottsdale, United States
02.207 - 07.2019
- Worked at the Petsense Corporate office on the IT Team
- Provided preventative maintenance to all of the stores and their POS systems
- Contacted ISPs and vendors for any scheduled tech appointments
- Provided remote assistance to the chain of stores across the United States
- Used the monitoring tool Zabbix to view the internal and public tunnels for the stores
- Also used Zabbix to update information on each store
- Configured receiving Datalogic RF Guns for merchandising
- Managed store and corporate Active Directory accounts
- Managed receiving guns account through the tools Avalanche and MMS
- Adjusted customers' loyalty accounts per specific store location
- Communicated with the other internal corporate departments to assist with new store builds and installation of IT/POS equipment
- Communication consisted of phone, mail, and chat services
- All tasks that were out of the scope of work were elevated to the appropriate team for further investigation.
Computer Support Specialist
Phoenix Staff, Inc.
Phoenix, United States
08.2017 - 02.2018
- Contracted out to Petsense LLC Corporate office in Scottsdale, AZ
- Assisted the IT department with stores across the United States
- Currently providing customer service to internal employees, POS System issues, scheduling appointments, and communicating with 3rd party vendors.
Sr. Helpdesk Technician I
Progrexion
Phoenix, United States
12.2016 - 08.2017
- Troubleshooted and resolved software & hardware issues, including re-imaging computers/hard drives
- Installed, configured, maintained, and troubleshooted end-user desktops
- Provided support for mobile users who work at home, travel, or work from a remote office, using remote management tools
- Activated network ports and worked with the networking team to troubleshoot port-related issues
- Troubleshot network and local printer issues
- Provided details to senior members, also to vendors who are involved
- Troubleshot AV equipment in a global environment.
Intern System Admin I Desktop Engineering-Tools
GoDaddy
Scottsdale, United States
07.2016 - 12.2016
- Installed, upgraded, supported, and troubleshooted software and hardware (Microsoft Office 365, Adobe, Fire Fox, Chrome, Printers, PC's, Laptops, AV equipment)
- Performed general preventative maintenance tasks on computers, laptops, printers, and any other authorized peripheral equipment
- Returned defective equipment/parts to maintenance inventory, documented customer repairs, maintained and restocked assigned parts inventory to ensure proper spare parts levels
- Safely packaged equipment for branches and arranged for the transport of the equipment
- Responsible for monitoring, operating, managing, troubleshooting, and restoring to service any terminal service client, personal computers, or notebooks that have authorized access to the network
- Monitored for trends by analyzing incoming traffic and doing cross-analysis with team members on issues
- Provided details to senior members, also to vendors who are involved
- Troubleshot AV equipment in a global environment.
Electronics Mechanic Apprentice
Norfolk Naval Shipyard
Portsmouth, Virginia
07.2012 - 09.2013
- Provided government contract work while assisting management in electrical submarine and ship work, including root causing electrically deficiencies, devising repairs (fixes) for the deficiencies, and conducting after-action review to ensure work has maintained standard
- Assisted management in conducting air condition repairs (fixes), schematic readings, safety training of workers, and tool inventory control.
Education
Certificate of Completion in Computer Information Sciences, Computer Programming -
Gateway Community College
01.2017
Certificate of Completion in Computer Information Sciences, Computer and Information Sciences and Support Services -
Year Up Arizona
01.2017
Electrical and Electronics Engineering -
Tidewater Community College
01.2013
Certificate of Completion, Electrical/Electronics Maintenance and Repair Technology -
Virginia Beach Technical and Career Education Center
01.2011
Skills
- Computer Network Operations
- Computer Hardware
- License Management
- Team leadership abilities
- Vendor Relationship Management
- Virtualization Technologies
- Technical Troubleshooting
- Access Control
- Infrastructure planning and design
- Technical Support
- Microsoft Office proficiency
- Equipment Configuration
- Network configuration
- Connectivity troubleshooting
- Active Directory knowledge
- User Training
- Cisco wireless routers and switches
- Documentation Writing
- Project Management
- User Support
- Proficient in Veaam Backup & Recovery
Certification
- DC Electronics Modules - 2011
- Operating Systems and You: Becoming a Power User - 2018
- The Bits and Bytes of Computer Networking - 2018
- Google IT Support Professional Certificate Specialization - 2018
- System Administration and IT Infrastructure Services - 2018
- Veeam Certificate for Completion for Onboarding for Veeam Backup for Microsoft 365T - 2023
- Networking Essentials - 2023
Languages
English
Accomplishments
- Ran lead on Fiber installation project for site. Upgraded Cisco network switches to enhance connectivity thought the site. Supervised vendor(s) as they installed new network cabinets and ran fiber cables to the requested areas in the site. Project management was broken down into 3 phases to allow production of the site without long hours of down time. Coordinated all work with the approval of the site manager.
- Executed installation of new AV equipment for camera system. Moved cameras to the correct VLANs for network segmentation project. Provided support to Level 3 Network Engineer with DNS/DHCP troubleshooting across all sites.
Timeline
Network/Systems Engineer II
Gränges Americas Inc.
08.2022 - Current
Network/Systems Engineer I
Gränges Americas Inc.
12.2020 - 08.2022
Cloud Systems Administrator
cloudIT LLC
07.2019 - 09.2020
Computer Support Specialist
Phoenix Staff, Inc.
08.2017 - 02.2018
Sr. Helpdesk Technician I
Progrexion
12.2016 - 08.2017
Intern System Admin I Desktop Engineering-Tools
GoDaddy
07.2016 - 12.2016
Electronics Mechanic Apprentice
Norfolk Naval Shipyard
07.2012 - 09.2013
Certificate of Completion in Computer Information Sciences, Computer Programming -
Gateway Community College
Certificate of Completion in Computer Information Sciences, Computer and Information Sciences and Support Services -
Year Up Arizona
Electrical and Electronics Engineering -
Tidewater Community College
Certificate of Completion, Electrical/Electronics Maintenance and Repair Technology -
Virginia Beach Technical and Career Education Center
Computer Support Specialist
Petsense
02.207 - 07.2019
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