Adasilis Dorval
Wesley Chapel,FL
Summary
Dynamic professional with a proven track record , excelling in customer service and problem-solving. Skilled in team training and maintaining meticulous records, enhancing order fulfillment efficiency . Demonstrates exceptional communication and organizational skills, thriving under pressure to deliver outstanding results.
Overview
12
12
years of professional experience
Work History
Dispatch
Dumar Lee Llc
09.2017 - Current
- Effectively communicated with dispatch to schedule transport progression and receive new orders.
- Collaborated with dispatch teams for improved coordination on job assignments, addressing any issues or concerns promptly.
- Increased overall customer satisfaction with timely pickups and drop-offs through diligent dispatch monitoring.
- Organized dispatch records and paperwork for seamless daily operations and accurate billing processes.
Airbnb Host
D Villa
12.2021 - 03.2024
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
- Enhanced guest satisfaction by providing personalized recommendations for local attractions and dining options.
- Managed all aspects of the hosting experience, from check-in to check-out, ensuring smooth operations for each guest stay.
- Developed a comprehensive house manual to provide clear instructions for guests during their stay.
Customer Service
La Segunda Central Bakery
08.2012 - 04.2017
- Provided company information and policies to customers upon inquiry and answered questions via phone and in person.
- Maintained detailed records of wholesale client orders, ensuring accurate documentation for deliveries.
- Described product and service details to customers .
Education
Hillsborough Community College
Tampa, FLSkills
- Team training and development
- Inventory assistance
- Customer Service
- Problem-Solving
- Attention to Detail
- Multitasking
- Calm and Professional Under Pressure
- Excellent Communication
- Computer Skills
- Organizational Skills
- Team building
- Order Fulfillment
- Written Communication
- Time management abilities
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Airbnb Host
D Villa
12.2021 - 03.2024
Dispatch
Dumar Lee Llc
09.2017 - Current
Customer Service
La Segunda Central Bakery
08.2012 - 04.2017
Hillsborough Community College
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