ADAYNA FLORES
Alvin,Texas
Summary
Results-driven Administrative and Operations Professional experienced in municipal permitting, business management, and financial accountability. Managed teams, ensured regulatory compliance, and enhanced workflow processes through strong organizational and communication skills. Committed to delivering outstanding customer service while thriving in fast-paced environments.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Cage Cashier
Spades Poker House
09.2025 - Current
- Reconciled cash transactions exceeding $80,000, ensuring accuracy and accountability.
- Maintained financial records and ensured compliance with established procedures.
- Supported audits and balancing procedures, facilitating smooth customer transactions.
General Manager
Taqueria Flores
01.2019 - Current
- Directed daily operations of high-volume restaurant, ensuring smooth workflow and customer satisfaction.
- Manage payroll, hiring, onboarding, inventory, marketing, and customer service.
- Managed payroll, hiring, onboarding, inventory, marketing, and customer service to streamline operations and enhance guest experience.
- Monitor financial performance and ensure compliance with health and safety standards.
Permit Technician
City of Santa Fe
Santa Fe
01.2022 - 11.2022
- Processed permit and licensing applications, ensuring compliance with municipal regulations to facilitate timely approvals.
- Assisted contractors, engineers, business owners, and residents with permitting procedures, enhancing understanding of compliance requirements.
- Maintain records, process fees, reconcile payments, and coordinate approvals across departments.
- Researched municipal codes and records to support permitting and public information requests, aiding in informed decision-making.
Administrative Assistant
E & M Electric & Plumbing
01.2014 - 01.2022
- Coordinated customer communications, scheduling, procurement, and project tracking to enhance project flow and stakeholder engagement.
- Maintained organized records and supported construction administration activities to streamline operations and improve access to information.
- Managed project documentation, contracts, permits, billing, and insurance certificates to ensure compliance and facilitate project execution.
Bank Teller
Moody National Bank
06.2012 - 10.2012
- Processed deposits, withdrawals, and account transactions to ensure smooth financial operations.
- Executed deposits and withdrawals at the bank branch.
- Assisted customers with account maintenance and banking services.
- Assisted customers with account inquiries and service requests.
- Assisted customers with account inquiries and service requests to enhance customer satisfaction and resolve issues promptly.
- Maintained cash drawer balance to ensure accuracy and prevent discrepancies during shifts.
Education
Associate of Arts - Business Management
College of the Mainland
Additional Business Management Studies -
Alvin Community College
Alvin, TexasHigh School Diploma -
Ball High School
Skills
- Cash handling
- Transaction processing
- Cash verification
- Currency counting
- Cash balancing
- Cash inventory management
- Financial reconciliation
- Transaction accuracy
- Transaction documentation
- Transaction authorization
- Cash handling procedures
- Transaction efficiency
- Records maintenance
- Record keeping
- Telephone etiquette
- Financial control administration
- Compliance auditing
- Regulatory compliance
- Permit processing
- Regulatory enforcement
- Financial transactions
- Public information requests
- Customer service
- Customer interaction
- Window service control
- Customer service etiquette
- Attention to detail
- Problem solving
- Decision-making confidence
- Critical decision making
- Conflict resolution
- Time management
- Organizational aptitude
- Multitasking efficiency
- Team leadership
- Teamwork orientation
- Reliability
- Professionalism and integrity
- Adaptable service
- Mental math aptitude
- Software proficiency
- Microsoft Office
- Efficient data entry
- Process improvement
- Telephone etiquette
- Document review
- Report preparation
- Deadline management
- Inventory oversight
- Cash audit support
- Identification guidelines
- Relationship management
- Patience and tolerance
- Conflict resolution
- Problem-solving
- Team leadership
- Process Efficiency
- Adaptable service
- Cash resource management
- Cash management
- Efficient data entry
- Multitasking
- Deadline management
- Process Efficiency
Certification
Certified Notary Public, CNP
Professional Highlights
- Municipal permit processing and licensing experience
- Management of teams of 12-20 employees
- $80,000+ cash handling and reconciliation responsibility
- Associate Degree in Business Management
- Certified Notary Public
- Construction administration experience
- Bilingual English & Spanish
Timeline
Cage Cashier
Spades Poker House
09.2025 - Current
Permit Technician
City of Santa Fe
01.2022 - 11.2022
General Manager
Taqueria Flores
01.2019 - Current
Administrative Assistant
E & M Electric & Plumbing
01.2014 - 01.2022
Bank Teller
Moody National Bank
06.2012 - 10.2012
High School Diploma -
Ball High School
Associate of Arts - Business Management
College of the Mainland
Additional Business Management Studies -
Alvin Community College