SOPHIA ESTRADA
Chula Vista,CA
Summary
Experienced with managing financial transactions, ensuring accuracy and compliance. Utilizes strong customer service skills to provide seamless experience for guests. Knowledge of balancing cash drawers and resolving discrepancies efficiently.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Cage Cashier
Sycuan Casino Resort
06.2025 - Current
- Ensured operational readiness by maintaining chip, cash, and ticket inventory.
- Accurately processed cash transactions for high-volume gaming operations.
- Counted cash drawers quickly and accurately at each shift's start and end.
- Greeted guests courteously while processing slot tickets and cash transactions.
- Supported administration by recording Title 31 transactions and paying slot jackpots.
- Maintained compliance with gaming regulations to uphold operational integrity.
Components Technician
San Diego Blood Bank
02.2024 - 02.2025
- Ensured cleanliness and sanitation of workspace for optimal equipment performance.
- Operated and maintained laboratory equipment, ensuring accuracy in results.
- Received donor units efficiently from various fixed and mobile locations.
- Prepared and labeled blood components for proper distribution and storage.
- Participated in departmental meetings to enhance knowledge and operational effectiveness.
Storage Consultant
San Diego Self Storage
10.2022 - 04.2023
- Enhanced customer satisfaction by addressing storage needs and providing tailored solutions.
- Increased revenue through upselling packing supplies and rental truck services.
- Maintained security and safety standards, ensuring customer trust and satisfaction.
- Engaged customers with proactive check-ins regarding payment and storage requirements.
- Recommended appropriate unit sizes to optimize space utilization for customer needs.
Donor Technician
San Diego Blood Bank
08.2006 - 05.2022
- Ensured donor safety and product quality during mobile blood drives.
- Obtained medical histories and vital signs to verify donor eligibility.
- Monitored donors throughout donation process, ensuring comfort and well-being.
- Collected blood samples using proper phlebotomy techniques for accurate results.
- Maintained clean, sanitized workspace and sterilized all equipment regularly.
- Facilitated supply organization and setup for efficient mobile blood drives.
Education
Medical Assistant Course -
Maric College
San Diego, CA04.2000
Skills
- Phlebotomy
- Specimen collection
- Specimen handling
- Sterile technique
- Data collection
- Laboratory safety protocols
- Laboratory procedures
- Production and processing
- Regulatory compliance
- Record keeping
- Infection control
- Inventory control
- Supply restocking
- Inventory management
- Attention to detail
- Effective communication
- Team collaborator
- Multi-tasking abilities
- Self-starter and positive
- Reliability and punctuality
- Cash handling
- Data entry efficiency
- Currency counting
- Mental math aptitude
- Cash counting speed
- Currency exchanges
- Cash handling expertise
- Fraud detection
- Identification guidelines
- Money security
- Gaming regulation compliance
- Casino regulations
- Cash transaction reporting
- Transaction accuracy
- Jackpot payouts
- Cash balancing
Certification
- Licensed CPT 1
- Certified BLS
Timeline
Cage Cashier
Sycuan Casino Resort
06.2025 - Current
Components Technician
San Diego Blood Bank
02.2024 - 02.2025
Storage Consultant
San Diego Self Storage
10.2022 - 04.2023
Donor Technician
San Diego Blood Bank
08.2006 - 05.2022
Medical Assistant Course -
Maric College