Addie Hanckel
Charleston,SC
Summary
The experienced acquired from working in multiple fields such as retail, dealership hospitality, as well as the food and beverage industry has aided me in the development of a diverse range of skill sets. While working with a varied range of customers and problem solving tactics, this allows me to easily adapt to new challenges and an ability to continue to learn.
Overview
4
4
years of professional experience
Work History
Hostess
Republic DMG
07.2023 - Current
- Support servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolve guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Take reservations and to-go orders by phone, answer customer questions, and informe on accurate wait times.
Front of House Team Member
Coastal Snack Bar
02.2023 - 04.2023
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Sales Associate
Las Olas
03.2022 - 08.2022
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Managed returns, exchanges and refunds in accordance with store policy.
Reception
Hanckel Marine
12.2019 - 09.2020
- Responded to inquiries from callers seeking information.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
Education
GED -
James Island Charter High School
Charleston, SC06.2022
Skills
-Communication
-Critical Thinking
-Teamwork
-Creativity
Timeline
Hostess
Republic DMG
07.2023 - Current
Front of House Team Member
Coastal Snack Bar
02.2023 - 04.2023
Sales Associate
Las Olas
03.2022 - 08.2022
Reception
Hanckel Marine
12.2019 - 09.2020
GED -
James Island Charter High School