Addie Higbee
San Tan Valley,AZ
Summary
Highly driven and passionate worker with a proven track record in customer service. Known for being friendly and approachable, thrives on taking on challenges to contribute to the success of the company. Strong commitment to providing exceptional service, dedicated to exceeding customer expectations and ensuring satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Physical Therapy Technician, Front Desk
SOS Physical Therapy
10.2024 - Current
- Scheduled, coordinated and confirmed appointments and meetings.
- Assisted in administrative tasks to support office management.
- Supported office staff with clerical duties, contributing to team efficiency.
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Assisted in the rehabilitation of patients, utilizing various therapeutic modalities such as ultrasound and electrical stimulation.
Respite Care Provider
Arion Care
10.2023 - Current
- Enhanced patient comfort with compassionate and attentive support during daily activities.
- Assisted patients with personal hygiene tasks, promoting dignity and wellbeing.
Physical Therapist Technician
Black Ridge Physical Therapy
07.2024 - 09.2024
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Assisted in the rehabilitation of patients, utilizing various therapeutic modalities such as ultrasound and electrical stimulation.
Cashier, Expo
Torchy's Tacos
12.2022 - 07.2024
- Provided excellent customer service, assisting customers with product inquiries and purchases.
- Handled cash transactions efficiently, ensuring accurate change management and reducing discrepancies.
Host
Olive Garden
09.2022 - 11.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Shift Lead
Dairy Queen
01.2022 - 09.2022
- Completed store opening and closing procedures and balanced tills.
- Worked effectively in fast-paced environments.
- Greeted incoming customers and provided reliable, friendly customer service.
Education
Associate of Arts -
Central Arizona College
San Tan Valley, AZ05-2025
High School Diploma -
Combs High School
San Tan Valley, AZ05-2023
Skills
- Time management
- Medical terminology
- CPR certified
- Fast learner
- Therapeutic exercise
- Electrotherapy techniques
- Appointment scheduling
- Customer service
- Administrative skills
Certification
- CPR/First Aid
- EMR
- Respite
- AZ Fingerprint Clearance Card
Timeline
Physical Therapy Technician, Front Desk
SOS Physical Therapy
10.2024 - Current
Physical Therapist Technician
Black Ridge Physical Therapy
07.2024 - 09.2024
Respite Care Provider
Arion Care
10.2023 - Current
Cashier, Expo
Torchy's Tacos
12.2022 - 07.2024
Host
Olive Garden
09.2022 - 11.2022
Shift Lead
Dairy Queen
01.2022 - 09.2022
Associate of Arts -
Central Arizona College
High School Diploma -
Combs High School
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