Addie Sims
Stephenville,TX
Summary
Dependable worker successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
6
6
years of professional experience
Work History
Hairstylist
Envy Co. Salon
08.2023 - Current
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
Manager
Maurices
02.2021 - 09.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Server
Fuzzys Tacos
08.2020 - 01.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Lifeguard
City Of Cleburne
05.2018 - 09.2020
- Prevented accidents through regular equipment inspections and maintenance.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Reduced the number of rule violations with clear signage and consistent enforcement of policies.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Education
Associate of Science -
Tarleton State University
Stephenville, TXSkills
- Relationship building and management
- Product and service knowledge
- Task Delegation
- Team motivation
- Money Handling
- Food Running
- Guest Engagement
- Safe Food Handling
- Strong Work Ethic
Timeline
Hairstylist
Envy Co. Salon
08.2023 - Current
Manager
Maurices
02.2021 - 09.2023
Server
Fuzzys Tacos
08.2020 - 01.2021
Lifeguard
City Of Cleburne
05.2018 - 09.2020
Associate of Science -
Tarleton State University