Addie Stubbe
Harrisonburg,VA
Summary
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Overview
3
3
years of professional experience
Work History
Server
Ocean Eddie's Seafood Restaurant
Virginia Beach, VA
12.2023 - 08.2024
- Provided excellent customer service to ensure satisfaction.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills and calculate totals.
Server
Ocean View Fishing Pier Restaurant
Norfolk, VA
06.2021 - 08.2023
- Provided excellent customer service in a fast-paced, high-pressure environment.
- Assisted in training new servers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Host
Brickhouse Diner
Virginia Beach, VA
09.2021 - 01.2022
- Assisted servers in seating guests by escorting them to their tables.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Contributed to team efforts by accomplishing related tasks as needed.
- Processed payments from customers using a POS system.
Education
Bachelor of Arts - Communication Studies
James Madison University
Harrisonburg, VA05-2025
Skills
- Guest Engagement
- Menu Memorization
- Service prioritization
- Point of Sale (POS) system operations
- Sales expertise
- Item promotion
- Strong Work Ethic
- Exceptional customer service
- Order Management
- Safe Food Handling
- Table Bussing
- Effective customer upselling
References
References available upon request.
Timeline
Server
Ocean Eddie's Seafood Restaurant
12.2023 - 08.2024
Host
Brickhouse Diner
09.2021 - 01.2022
Server
Ocean View Fishing Pier Restaurant
06.2021 - 08.2023
Bachelor of Arts - Communication Studies
James Madison University
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