Addie Swanson
Waterford
Summary
Motivated professional with a strong work ethic and adaptability. Proven ability to quickly master new skills and work effectively in dynamic environments. Committed to applying expertise in healthcare to support patient health and wellness. Demonstrated exceptional interpersonal skills in collaborative settings.
Overview
10
10
years of professional experience
4
4
Certifications
Work History
Commercial Account Executive
GoNetspeed
Berlin
07.2024 - Current
- Developed and maintained strong relationships with commercial clients.
- Collaborated with internal teams to address client needs effectively.
- Managed contract negotiations to secure favorable terms for clients.
- Monitored market trends to identify new business opportunities.
- Prepared detailed proposals tailored to client specifications.
- Provided ongoing support and consultation to enhance client satisfaction.
- Engaged in networking events to expand industry connections.
- Conducted market research to identify potential customers.
- Drafted proposals for potential clients that outlined terms of service agreements and pricing structures.
- Maintained relationships with key stakeholders including corporate executives, vendors, suppliers, distributors.
- Negotiated contracts with new and existing clients.
- Established strong relationships with internal teams to ensure efficient operations within the organization.
- Resolved customer inquiries regarding products and services offered by the company.
Cashier Team Lead
Cafe Sol
Niantic
08.2015 - 06.2024
- Trained new cashiers on register operations and customer interaction techniques.
- Delivered food promptly to tables while ensuring accurate order fulfillment.
- Maintained cleanliness and organization of dining areas and service stations.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Monitored food presentation quality before serving to ensure guest satisfaction.
- Supported team members during peak hours by managing high-volume orders efficiently.
- Followed health regulations to ensure food safety compliance consistently.
- Cleaned surfaces with appropriate sanitizer solutions between tasks to maintain a safe work environment.
- Worked in fast-paced, ever-changing environment.
- Checked off the inventory list as deliveries were made.
- Making sure all tasks were completed during the opening and closing of the establishment.
Front Desk Sales Representative
Big Sky Fitness
Newington
07.2019 - 07.2023
- Greeted and assisted members with inquiries and service requests, ensuring satisfaction.
- Managed front desk operations to maintain a welcoming environment.
- Processed membership applications and conducted facility tours for new clients.
- Utilized scheduling software to coordinate appointments and fitness classes effectively.
- Trained new staff in front desk procedures and customer service best practices.
- Resolved customer issues regarding billing and returns promptly and courteously.
- Monitored customer traffic patterns to identify areas needing improvement.
- Organized promotional displays within the store to boost sales volume.
Education
Bachelor of Science - Exercise Science
Central Connecticut State University
New Britain, CT05-2021
Skills
- Client relationship management
- Multi-tasking
- Problem solving
- Team leadership
- Time management
- Effective communication
- B to B sales
- Self motivation
- Basic life support
- Phlebotomy techniques
- Patient preparation
- Patient care
- Medical terminology
- CPR/AED
Certification
Certified Phlebotomy Technician
Timeline
Commercial Account Executive
GoNetspeed
07.2024 - Current
Front Desk Sales Representative
Big Sky Fitness
07.2019 - 07.2023
Cashier Team Lead
Cafe Sol
08.2015 - 06.2024
Bachelor of Science - Exercise Science
Central Connecticut State University