Addie Tomlinson
Summary
Dynamic and adaptable professional with a proven track record at Crystal Bridges Museum of American Art. Recognized for exceptional customer service and effective team collaboration, I excel in high-pressure environments. Skilled in problem-solving and multitasking, I consistently deliver a welcoming experience while ensuring safety and security.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Protection Services Member
Crystal Bridges Museum of American Art
05.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Responsible for patrolling and securing interior and exterior while providing a welcoming experience.
- Worked flexible hours across night, weekend, and holiday shifts.
To-Go Specialist
Red Robin
09.2019 - 03.2022
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
- Packaged and delivered all orders in a timely manner while managing the host stand and seating, taking tables as needed, running food, and bussing tables.
Team Member
Neighbor's Mill Bakery and Cafe
09.2017 - 06.2019
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted with inventory counts and stocking of merchandise.
- Maintained a clean and organized work environment, ensuring compliance with food safety standards.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
Education
Associate of Applied Science - Baking And Pastry Arts
Brightwater Culinary
Bentonville, AR05-2027
Skills
- Friendly, positive attitude
- Effective Team Collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Multitasking Abilities
Certification
- ServSafe Food Protection Manager Certification - 10/24
- Hospitality Beverage Service Certification - 05/25
Timeline
Protection Services Member
Crystal Bridges Museum of American Art
05.2022 - Current
To-Go Specialist
Red Robin
09.2019 - 03.2022
Team Member
Neighbor's Mill Bakery and Cafe
09.2017 - 06.2019
Associate of Applied Science - Baking And Pastry Arts
Brightwater Culinary
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