Addie Whitaker
Elon,NC
Summary
Motivated Maker Hub Consultant with an engaging personality and flexible approach. Upbeat, friendly, creative and anticipating students, faculty, and staffs needs to guide them through an enjoyable projects and workshops.
Overview
2
2
years of professional experience
Work History
Hostess/Server
Plum Southern Kitchen And Bar
02.2022 - 07.2023
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
Nanny
Self-employed
05.2021 - 09.2022
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Built positive and nurturing environments to support child social and emotional growth.
- Played games, worked on puzzles, and read books to young children.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Helped children complete homework assignments and school projects.
- Developed games and activities using arts and crafts to support learning and verbal skills.
Busser/Hostess/Expeditor
Elmo's Diner
06.2021 - 02.2022
- Kept server areas clean and stocked to increase efficiency while working tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Bachelor of Arts - Music Production And Recording Arts
Elon University
Elon, NC06.2027
High School Diploma -
Durham School Of The Arts
Durham, NC06.2023
Skills
- Interpersonal Communication
- Problem Solving
- Leadership
- Time Management
- Decision Making
- Active Listening
- Adaptability
- Creativity
- Project Management
Timeline
Hostess/Server
Plum Southern Kitchen And Bar
02.2022 - 07.2023
Busser/Hostess/Expeditor
Elmo's Diner
06.2021 - 02.2022
Nanny
Self-employed
05.2021 - 09.2022
Bachelor of Arts - Music Production And Recording Arts
Elon University
High School Diploma -
Durham School Of The Arts
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