Addison Barnett
Tyler,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Goal-oriented program leader knowledgeable about fair housing standards, facilities management, and documentation requirements. Proactive and organized with good problem-solving skills and a strong dedication to continuous improvement.
Overview
2
2
years of professional experience
Work History
Resident Director
TJC Residential Life & Housing
Tyler, TX
02.2024 - Current
- Managed budgets related to residential life activities and programs.
- Enforced university policies and procedures within the residence halls while providing sound judgment when dealing with difficult situations.
- Responded to emergency situations involving students living in the residence hall as needed.
- Maintained accurate records of daily building operations including occupancy levels, maintenance requests.
- Facilitated mediation sessions between roommates who are experiencing conflicts or disputes.
- Conducted weekly staff meetings with Resident Assistants to provide support, guidance, and direction.
Mailroom Assistant
TJC Residential Life & Housing
Tyler, TX
08.2023 - Current
- Stocked and distributed mailroom supplies.
- Organized incoming and outgoing mail into designated sorting bins.
- Processed large volumes of packages, letters, and other materials for delivery.
- Maintained records of all mail received and sent out.
- Provided customer service to internal staff members regarding postal services.
- Performed data entry tasks related to tracking shipments and deliveries.
- Troubleshot any issues that arose during the course of daily operations.
Task Associate
Ulta
Tyler, TX
08.2023 - Current
- Built relationships with customers by providing friendly customer service.
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted customers with selecting items and answering questions about products.
- Provided customer service support for inquiries, complaints, and returns.
- Supported management team to facilitate task completion and meet performance goals.
Resident Assistant
TJC Residential Life & Housing
Tyler, TX
08.2022 - 02.2024
- Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
- Coordinated student events such as movie nights, game nights, and other social activities.
- Assisted students with problem resolution through mediation and conflict management techniques.
- Responded to emergency situations within the residence hall.
- Educated residents on university policies and procedures related to residential living.
- Developed positive relationships with all members of the residence hall community.
- Provided guidance to first year students transitioning into college life.
- Participated in regular staff meetings with Area Coordinator.
- Completed routine rounds, checking with residents to meet care needs.
Front Desk Assistant
TJC Residential Life & Housing
Tyler, TX
05.2023 - 08.2023
- Answered phone inquiries in a professional manner and directed calls to the appropriate staff members.
- Resolved customer complaints in a timely manner by providing assistance or referring them to the correct personnel.
- Maintained cleanliness of front desk area throughout shift; stocked supplies as necessary.
- Assisted with administrative tasks such as filing paperwork, preparing reports.
- Answered telephones and greeted visitors to assist, answer questions and direct.
Education
Associate of Science - Sociology
Tyler Junior College
Tyler, TX05.2023
High School Diploma -
Rockwall High School
Rockwall, TX05.2021
Skills
- Strong Organization Skills
- Postal Service Product Knowledge
- Shipping and Receiving Proficiency
- Customer Service
- Team Collaboration
- Retail Sales
- Office Organization
- Call Routing
- Office Administration
- Customer Assistance and Interaction
- Problem-Solving Skills
- Policy Enforcement
- Safety awareness
- Housing standards compliance
Timeline
Resident Director
TJC Residential Life & Housing
02.2024 - Current
Mailroom Assistant
TJC Residential Life & Housing
08.2023 - Current
Task Associate
Ulta
08.2023 - Current
Front Desk Assistant
TJC Residential Life & Housing
05.2023 - 08.2023
Resident Assistant
TJC Residential Life & Housing
08.2022 - 02.2024
Associate of Science - Sociology
Tyler Junior College
High School Diploma -
Rockwall High School
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