Addison Barnett
Tyler,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Front Desk Assistant
TJC Residential Life & Housing
Tyler, TX
05.2022 - Current
- Answered phone inquiries in a professional manner and directed calls to the appropriate staff members.
- Resolved customer complaints in a timely manner by providing assistance or referring them to the correct personnel.
- Maintained cleanliness of front desk area throughout shift; stocked supplies as necessary.
- Assisted with administrative tasks such as filing paperwork, preparing reports.
- Answered telephones and greeted visitors to assist, answer questions and direct.
Task Associate
Ulta
Tyler, TX
07.2023 - 05.2024
- Reported any discrepancies or errors in pricing or inventory levels to management.
- Helped customers locate items within the store using the inventory system.
- Operated equipment such as scanners and scales correctly during checkout process.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Trained new associates on store operations, policies, and procedures.
- Conducted inventory checks to ensure accuracy of shelf stock.
Mailroom Assistant
TJC Residential Life & Housing
Tyler, TX
08.2023 - 02.2024
- Stocked and distributed mailroom supplies.
- Organized incoming and outgoing mail into designated sorting bins.
- Processed large volumes of packages, letters, and other materials for delivery.
- Maintained records of all mail received and sent out.
- Provided customer service to internal staff members regarding postal services.
- Performed data entry tasks related to tracking shipments and deliveries.
- Troubleshot any issues that arose during the course of daily operations.
Resident Assistant
TJC Residential Life & Housing
Tyler, TX
08.2022 - 02.2024
- Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
- Coordinated student events such as movie nights, game nights, and other social activities.
- Assisted students with problem resolution through mediation and conflict management techniques.
- Responded to emergency situations within the residence hall.
- Educated residents on university policies and procedures related to residential living.
- Developed positive relationships with all members of the residence hall community.
- Provided guidance to first year students transitioning into college life.
- Participated in regular staff meetings with Area Coordinator.
Retail Sales Associate
TJMaxx
Tyler, TX
11.2022 - 07.2023
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Greeted customers upon entering the store and provided assistance.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Stocked shelves with merchandise according to company standards.
Assistant Store Manager
Hot Topic
Tyler, TX
08.2021 - 11.2022
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
Education
Associate of Science - Sociology
Tyler Junior College
Tyler, TX05.2023
High School Diploma -
Rockwall High School
Rockwall, TX05.2021
Skills
- Strong Organization Skills
- Postal Service Product Knowledge
- Shipping and Receiving Proficiency
- Customer Service
- Team Collaboration
- Retail Sales
- Office Organization
- Call Routing
- Office Administration
- Customer Assistance and Interaction
- Problem-Solving Skills
Timeline
Mailroom Assistant
TJC Residential Life & Housing
08.2023 - 02.2024
Task Associate
Ulta
07.2023 - 05.2024
Retail Sales Associate
TJMaxx
11.2022 - 07.2023
Resident Assistant
TJC Residential Life & Housing
08.2022 - 02.2024
Front Desk Assistant
TJC Residential Life & Housing
05.2022 - Current
Assistant Store Manager
Hot Topic
08.2021 - 11.2022
Associate of Science - Sociology
Tyler Junior College
High School Diploma -
Rockwall High School
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