Addison Beal
Lockhart,TX
Summary
Highly motivated individual with a passion for excellent customer service. Possesses a strong work ethic and team player attitude. Well versed in the hospitality and retail industries, with a focus on customer relations, problem-solving and multi-tasking. Committed to providing outstanding customer service and maintaining a clean, organized environment.
Overview
3
3
years of professional experience
Work History
Crew Member
Tropical Smoothie Cafe
Denton, TX
01.2024 - 04.2024
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Adhered to health department regulations regarding food handling procedures.
Barista
Summer Moon Coffee
Lockhart, TX
01.2023 - 08.2023
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Memorized official and off-menu coffee and tea preparations.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Ground beans for espresso shots according to individual customer specifications.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Operated cash registers to process customer payments.
- Maintained calm demeanor during high-volume periods and special events.
- Utilized coffee maker, espresso machine and French press to prepare coffee.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
Retail Sales Associate
Firewheel Trading Co.
Lockhart, TX
06.2021 - 08.2022
- Helping customers locate and select products, providing information about features and benefits, and addressing any questions or concerns they may have.
- Processing sales transactions, which involves using a cash register or point-of-sale system to finalize purchases, handle payments, and issue receipts.
- Developing a good understanding of the products or services offered by the store, including features, specifications, and pricing.
- Monitoring and replenishing stock on the sales floor, as well as conducting periodic inventory checks.
- Informing customers about ongoing promotions, discounts, or special offers to encourage sales.
- Opening and closing the store.
- Making sure the sales floor is tidy and cleaning up efficiently.
Retail Sales Associate
Buffalo Clover Flower Co.
Lockhart, TX
03.2021 - 06.2022
- Assisted customers with finding the right product for their needs.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
- Placed special orders or called other stores to find desired items.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Created price tags and merchandise signs for new items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
Fashion Design
University of North Texas
Denton, TX05.2027
High School Diploma -
Lockhart High School
Lockhart, TX05.2023
Skills
- Opening and Closing Duties
- Cash Handling
- Positive and Professional
- Exceptional Customer Service
- Customer Service
- Safe Food Handling
- Line Efficiency
- Supplies Monitoring and Restocking
Timeline
Crew Member
Tropical Smoothie Cafe
01.2024 - 04.2024
Barista
Summer Moon Coffee
01.2023 - 08.2023
Retail Sales Associate
Firewheel Trading Co.
06.2021 - 08.2022
Retail Sales Associate
Buffalo Clover Flower Co.
03.2021 - 06.2022
Fashion Design
University of North Texas
High School Diploma -
Lockhart High School