Open To Work
Katie Harris
Oregon City,OR
Work Preference
Summary
Hard worker and reliable with 10 years experience in customer service and serving , 6 years experience in bartending Skilled in leading shifts and maintaining high service standards in fast-paced settings experience in lottery and cashing out tickets. Strong communication works well with others. Certified in OLCC, food handling, and CPR certification.
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Crew Member
Jimmy o's pizzeria
Oregon City, Oregon
01.2022 - 11.2024
- I welcomed customers and took their orders
- Prepared and cooked pizzas to meet customer demand and ensure quality.
- Maintained freshness and cleanliness of salad bar to enhance customer experience.
- Cleaned tables, washed dishes, maintained soda machines, and removed garbage to uphold cleanliness and enhance dining experience.
- Stocked walk-in freezer and stocked all food for next day cutting veggies fruit etc. making pastas ECT .
- Cashed out lottery tickets
- Prepared and cooked menu items according to established recipes.
- Assisted customers with menu selections and provided excellent service.
- Operated kitchen equipment safely and efficiently during busy shifts.
- Collaborated with team members to ensure smooth service flow.
- Monitored inventory levels and restocked supplies.
- Handled cash transactions accurately at the register.
- Followed health and safety guidelines for food preparation and handling.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Packed fast food products in approved containers, cups, and bags.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Server/Shift Leader
Shari's Restaurant
Oregon City, OR
11.2014 - 10.2018
- I am a server i deal with Provided support to customers making them. Feel welcomed as they walk in the door seat customers Cleared and sanitized tables set tables Maintained cleanliness of work area Assisted in dishwashing and cleaning if short staffed or dishwasher goes home . Supported cooking tasks in the kitchen when needed Processed lottery ticket sales and cash tickets and Collected cash from gaming machines Entered customer orders into system ect.
- Supervised staff during busy shifts to ensure efficient service delivery.
- Trained new servers on menu offerings and customer service standards.
- Managed opening and closing procedures for restaurant operations.
Host/Server/Cashier
Dotty's
Oregon City, OR
- I would take care of my customers first thing I Maintained cleanliness of workspace, run the register/cashier, I sold alcohol and drinks and had to cook and make food ,I had to mix alcoholic beverages and other non alcohol drinks ,make coffee, I had to empty the lottery machines ,count money , Completed necessary paperwork accurately , I do have my olcc license and I also have my food handlers cards
Bartender
Rivershore bar and grill
Gladstone, OR
- Delivered exceptional customer service by mixing and serving beverages, engaging with patrons, and fostering a welcoming atmosphere. Ensured cleanliness and organization of bar area, managed inventory, processed transactions accurately, and collaborated with team members to enhance dining experience.
- Mixed diverse cocktails and beverages for a variety of customers.
- Provided excellent customer service in a fast-paced environment.
- Maintained cleanliness and organization of the bar area consistently.
Skills
- Food service
- Quick-service restaurant experience
- Serving experience
- Cash handling experience
- Cashiering
- Order taking
- Food running
- Food preparation
- Food Safety
- Food sanitation
- Temperature control
- Balancing cash drawers
- Payment card processing
- Customer service
- Customer support
- Customer engagement
- Beverage pouring
- Beverage temperature control
- Mixology fundamentals
- Bartending experience
- Coffee Experience
- Bar ingredient measurement
- Team work
- Inventory
- Stocking
- Facility upkeep
- Kitchen maintenance
- Surface sanitization
- Proper food storage
- Table setting
- Table cleanliness maintenance
- Opening duties
- Closing duties
- Sales transactions
- Retail sales
- Food industry math
- Transaction verification
- Customer refunds
- Customer returns handling
- Greeting customers
- Phone communication
- Phone etiquette
- Good with people
- Complaint handling
- Fast-paced moving
- Hard worker
- Fast learner
- Time management
- Integrity and honesty
- Leadership qualities
- Crew leadership
- Computer skills
- Health and safety regulations
- Busser/dishwasher
- Casual dining experience
- Fine dining experience
- Bar trash disposal
- Food warming and holding units
- POS systems
- Equipment cleaning
- Communication skills
- Food allergen awareness
- Beverage muddling
Certification
- Food Handler Certification
- CPR Certification
- First Aid Certification
- OLCC Service Permit
- ServSafe Allergens Certification
- ServSafe Food Handler Certification
- ServSafe Alcohol Certification
- TIPS
- ServSafe
Languages
English, Fluent
Willing To Relocate
English, Fluent
Timeline
Crew Member
Jimmy o's pizzeria
01.2022 - 11.2024
Server/Shift Leader
Shari's Restaurant
11.2014 - 10.2018
Bartender
Rivershore bar and grill
Host/Server/Cashier
Dotty's