Addison Butcher
Lawrence,KS
Summary
Achieved seamless front desk operations through effective management of daily reconciliations. Enhanced guest billing accuracy by conducting thorough account audits. Delivered timely end-of-day reports, contributing to operational efficiency.
Executed hospitality initiatives with enthusiasm, prioritizing exceptional service and guest satisfaction.
Overview
4
4
years of professional experience
Work History
Hotel Night Auditor
Townplace Suites Marriott
10.2023 - 12.2025
- Process nightly financial reports for accurate revenue tracking and auditing.
- Manage guest check-ins and check-outs during overnight hours efficiently.
- Monitor hotel security systems to ensure guest safety and property protection.
- Resolve guest inquiries and complaints professionally to enhance satisfaction.
- Maintain cleanliness and organization of the front desk area consistently.
- Perform regular inventory checks of supplies for operational readiness.
Cookie Baker
Hot Box
08.2023 - 10.2023
- Maintained cleanliness and organization of baking area and equipment.
- Monitored inventory levels of ingredients and reported shortages to management.
- Collaborated with team members to streamline baking processes and improve efficiency.
- Assisted in training new staff on baking techniques and safety protocols.
- Implemented food safety standards to maintain compliance with health regulations.
Wyandotte Nation Casino Intern
Wyandotte Nation Casino
05.2023 - 09.2023
- Assisted in daily operations of gaming floor and guest services.
- Collaborated with team to maintain cleanliness and organization of public areas.
- Supported staff in managing cash handling and transaction processes.
- Engaged with guests to ensure a positive experience during their visit.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Maintained positive working relationship with fellow staff and management.
Hotel Intern
Wyandotte Nation Hotel
05.2022 - 09.2022
- Assisted guests with check-in and check-out procedures efficiently.
- Managed room reservations using property management software effectively.
- Provided excellent customer service by addressing guest inquiries promptly.
- Supported event planning by preparing meeting rooms and catering setups.
- Processed payments using cash registers or POS systems accurately and efficiently.
Education
BBA - Tribal Mangment
Haskell Indian Nations University
Lawrence, Ks01.2026
High School Diploma -
Republic High School
Republic, MO05.2021
Skills
- Oversaw customer service operations to improve response times and service quality Developed training programs for staff to enhance customer interaction skills Implemented strategies to elevate customer satisfaction and loyalty
- Promoted synergy among team members to achieve shared objectives
- Managed cash flow operations to maintain financial integrity and security
- Implemented inventory management strategies to enhance operational efficiency
- Implemented solutions to address and resolve issues, ensuring seamless workflow
- Oversaw the integration of Microsoft Office tools to enhance team productivity and collaboration Championed the development of streamlined processes for document management and reporting Fostered an environment of efficiency through effective use of software applications
- Conducted systematic audit procedures to identify discrepancies and enhance operational efficiency
- Oversaw reservation processes to enhance operational efficiency Led initiatives to streamline booking workflows and improve customer experience Collaborated with staff to ensure seamless reservation management
Education and Training
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Timeline
Hotel Night Auditor
Townplace Suites Marriott
10.2023 - 12.2025
Cookie Baker
Hot Box
08.2023 - 10.2023
Wyandotte Nation Casino Intern
Wyandotte Nation Casino
05.2023 - 09.2023
Hotel Intern
Wyandotte Nation Hotel
05.2022 - 09.2022
BBA - Tribal Mangment
Haskell Indian Nations University
High School Diploma -
Republic High School