Addison Dacey
Palm Beach Gardens
Summary
Dynamic leader with a proven track record at The Club at Ibis, adept at inventory control and maximizing profit through cost-controlled ordering. Excelled in staff development, fostering a culture of continuous learning and collaboration. Holds ServSafe certification and thrives in fast-paced environments, consistently enhancing guest service and operational efficiency.
Overview
18
18
years of professional experience
Work History
Manager
The Club at Ibis
12.2021 - Current
- Work with Vendors and order all of the liquor for entire club
- Work closely with the Executive Chef and Purchasing to maximize profit through detail cost-controlled ordering.
- Oversee operation of Amici, authentic Italian stand alone restaurant, that does elevated steps of service.
- Involved in recruiting, hiring individuals.
- Organize scheduling and all trainings within my restaurant.
- Conduct daily shift meeting to establish weekly service focuses for the team, and plan for execution
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional, organized, and safe environment for employees and patrons.
Manager
The Cheesecake Factory
04.2014 - 12.2021
- Maintained a commitment to superior guest service and developed strong work relationships.
- Utilize effective communication skills to handle guests needs, and successfully resolving any issues in a professional and courteous manner
- Cross-trained existing employees to maximize team agility and performance.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
Server/Head Trainer
Margaritaville
02.2013 - 02.2014
- Consistently provided professional, friendly and engaging service.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Was given permission to handle all voids, comps, and discounts for all servers.
Server/Head Trainer
The Palace Casino
06.2011 - 01.2013
- Skillfully anticipated and addressed guests service needs.
- Oversaw and made sure all servers completed closing duties, including restocking items and fulfill any daily detailing duties.
- Held daily pre-shift meetings to discuss daily specials and test menu knowledge.
Restaurant Manager
Longhorn Steakhouse
04.2009 - 10.2010
- Conducted and organized a job fair to interview over 1,100 applicants for a New Restaurant Opening.
- Hired and trained 72 new employees.
- As a team, this location brought in over 6,400 guests per week(second highest record for the company).
- Posted server and bartender schedules weekly.
- Responsible for liquor inventory and placing weekly liquor orders building to par.
- Held daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
Server/Corporate Trainer
Longhorn Steakhouse
12.2006 - 04.2009
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Involved in three New Restaurant Openings, responsible for training and developing all servers to company standards.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Education
No Degree - Hospitality And Tourism Industry
Florida Atlantic University
Boca Raton, FL05-2024
MIT -
Longhorn University
Orlando, FL2009
High School Diploma - undefined
Santaluces High School
Boynton Beach, FL2004
Skills
- ServSafe certification
- Thrives in fast-paced environment
- Committed team player
- Proven leadership
- Cash handling expert
- Inventory control
- Big-picture focus on company goals
- Successful with staff development
Timeline
Manager
The Club at Ibis
12.2021 - Current
Manager
The Cheesecake Factory
04.2014 - 12.2021
Server/Head Trainer
Margaritaville
02.2013 - 02.2014
Server/Head Trainer
The Palace Casino
06.2011 - 01.2013
Restaurant Manager
Longhorn Steakhouse
04.2009 - 10.2010
Server/Corporate Trainer
Longhorn Steakhouse
12.2006 - 04.2009
High School Diploma - undefined
Santaluces High School
No Degree - Hospitality And Tourism Industry
Florida Atlantic University
MIT -
Longhorn University
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