Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Volunteer
References
Timeline
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Addison Daniels

Kansas City,MO

Summary

University of Missouri Columbia freshman with a strong background in customer service and problem-solving. Proficient in managing complaints and training teams, fostering collaboration and precise documentation. Driven by goals and work ethic, consistently achieving superior customer satisfaction and streamlined operations.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Service Advisor

Charlie's Car Wash
Liberty, MO
04.2023 - 08.2025
  • Greeted customers, engaged in conversation to understand their needs, answered questions, and resolved complaints in a courteous and professional manner.
  • Handled incoming calls from potential customers regarding pricing and services, processed payments, and maintained accurate transaction records.
  • Communicated effectively with coworkers and management.
  • Trained new team members on customer service protocols and systems.

Education

Civil Engineering

University of Missouri
Columbia, MO
05-2029

High School Diploma -

Liberty North High School
Liberty, MO
05-2025

Skills

  • Customer service
  • Problem resolution
  • Team player and collaborator
  • Handling customer complaints
  • Listening skills
  • Reporting and documentation
  • Goal-oriented mindset
  • Strong work ethic

Affiliations

  • American Society of Civil Engineers
  • Society of Women Engineers

Certification

  • Basic Life Support (CPR and AED)

Volunteer

  • Worked with Interact club in high school which was a service out reach club doing community service in our town.
  • Did training hours in a hospital for the potential to become a certified nursing assistant.

References

References available upon request.

Timeline

Service Advisor

Charlie's Car Wash
04.2023 - 08.2025

Civil Engineering

University of Missouri

High School Diploma -

Liberty North High School