Hi, I’m
Addison Evans
Meridian,MS
Summary
Driven professional with proven expertise in organization and time management, honed as a Receptionist/Medical Assistant at Total Pain Care and a Pharmacy Technician at Mr. Discount Drugs. Excelled in streamlining operations and enhancing workflow efficiency, demonstrating exceptional telephone skills and a commitment to accuracy in data entry and medication management.
Overview
2
years of professional experience
Work History
Total Pain Care
Receptionist/ Medical Assistant
10.2022 - 12.2023
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Mr. Discount Drugs
Pharmacy Technician
05.2022 - 09.2022
Job overview
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
Education
Meridian Community College Meridian, MS
Associates Degree from Nursing
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Scheduling appointments
- Data inputting
- File Management
- Schedule Management
- Multi-line telephone operation
- Calendar Management
- Documentation And Reporting
Timeline
Receptionist/ Medical Assistant
Total Pain Care
10.2022 - 12.2023
Pharmacy Technician
Mr. Discount Drugs
05.2022 - 09.2022
Meridian Community College
Associates Degree from Nursing
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