Addison Furry

As a Research Assistant in the Mood and Personality Studies Lab at The Ohio State University, I worked with multiple participants over zoom calls for their first session of the study, reviewing the consent form and starting the study procedures. Additionally, I update the study's data daily and send emails to participants.

• Greet and accommodate guests, building positive experience from first interaction.
• Create and maintain optimal communication chain, reducing guest dissatisfaction.
• Inform kitchen of special dietary needs or requests, delivering personalized meal options.
• Monitor food and beverage levels to satisfy customer needs.
• Resolve customer complaints and inquiries in a timely manner.
• Process payments and complete register transactions accurately.
• Use good communication skills to reduce guest dissatisfaction.
• Demonstrate ability to interact with customers in a friendly and professional manner.

• Teach children safety and swimming skills from ages 10 months old - 10 years old.
• I maintained accurate records of student progress including attendance sheets and certifications.
• I communicated effectively with swimmers, parents, and staff to provide clear instruction and guidance.

• Experience with customer service, juggling multiple tasks, and handling large groups of people at the same time.
• Seat guests, serve and look after them, then clean the tables afterwards.
• Prioritized multiple tasks in dynamic environment and stayed calm and composed.
• Used good communication skills to reduce guest dissatisfaction.

• As a cook, I mostly worked on my own during the days, so I gained experience in multitasking on a timed schedule of cooking food.
• I would prepare everything for the night shift while finishing current orders.
• Maintained cleanliness and organization of kitchen equipment, appliances, and utensils.
• Demonstrated ability to work quickly and accurately in high-pressure environments.
• Cooked food according to recipes set by establishment.
• Labeled and dated food, keeping industrial refrigerators and freezers neat and orderly.
• Washed and sanitized hands throughout shift, promoting food safety and health requirements.
• Prepared large quantities of food items according to recipes or specific customer orders.