Addison Gentry
Milford,OH
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Phlebotomist position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
2
2
Certification
Work History
Medical Assistant
Care First Urgent Care
Cincinnati , Ohio
07.2024 - Current
- Organized and detail-oriented with a strong work ethic.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
Assistant Customer Service Manager
Kroger
03.2021 - Current
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Assisted in training new hires on company policies, procedures, and software systems to ensure seamless integration into the team.
- Coordinated staff schedules to maintain optimal coverage during peak service hours.
- Enhanced customer satisfaction by promptly addressing and resolving complaints and issues.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
High School Diploma -
Ohio Virtual Academy
Maumee, OH05.2024
Skills
- Customer Engagement
- Schedule Management
- Schedule Coordination
- Problem-Solving
- Decision-Making
- Work Prioritization
- Training and coaching
- Team Development
- Adherence to high customer service standards
Certification
- Phlebotomist License
- CPR Certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Medical Assistant
Care First Urgent Care
07.2024 - Current
Assistant Customer Service Manager
Kroger
03.2021 - Current
High School Diploma -
Ohio Virtual Academy
- Phlebotomist License
- CPR Certified
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