JAINICOLE BRADFORD
Cincinnati
Summary
Hardworking candidate with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual, excited to take initiative and provide excellent work. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Care First Urgent Care
02.2024 - 04.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Host
Aroma
10.2021 - 01.2022
- Monitored restaurant activity to determine seating and dining flow
- Engaged with guests to maximize satisfaction with food and service
- Escorted guests to proper tables or offered open seating options in bar and patio areas
- Maintained a high level of cleanliness in the restaurant, ensuring all tables were properly set up before each shift
- Worked collaboratively with other staff members to ensure the efficient flow of operations during peak dining hours.
Sales Associate
Victoria Secret PINK
01.2020 - 05.2021
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Prepared merchandise for the sales floor by pricing or tagging
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings
- Trained and developed new sales team associates in products, selling techniques and company procedures
- Loaded and unloaded merchandise using ladder and pallet jack
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
Sales Assistant
Macys
06.2017 - 05.2019
- Maintained knowledge of company products and services to make informed recommendations to clients
- Fostered and maintained relationships with key clients to support loyalty
- Participated in weekly team meetings to discuss strategies for success
- Processed customer orders and payments accurately and efficiently.
Intern
Johns Hopkins Wilmer Eye Institute
03.2017 - 04.2017
- Filed medical records
- Scanned and faxed medical records
- Checked patients in.
Education
Incomplete In Marketing -
Xavier University
Cincinnati, OH01.2021
High School Diploma -
The Seed School of Maryland
Baltimore, MD06.2017
Skills
- Multitasking and Prioritization
- Self-Motivated
- Flexible and Adaptable
- Conflict and Complaint Resolution
- Time Management and Prioritization
- Invoice Processing
- Data Integrity
- Word Processing
- Scheduling Databases
Timeline
Front Desk Receptionist
Care First Urgent Care
02.2024 - 04.2024
Host
Aroma
10.2021 - 01.2022
Sales Associate
Victoria Secret PINK
01.2020 - 05.2021
Sales Assistant
Macys
06.2017 - 05.2019
Intern
Johns Hopkins Wilmer Eye Institute
03.2017 - 04.2017
Incomplete In Marketing -
Xavier University
High School Diploma -
The Seed School of Maryland
Similar Profiles
Addison GentryAddison Gentry
Medical Assistant at Care First Urgent CareMedical Assistant at Care First Urgent Care
Adelina GarciaAdelina Garcia
Certified Medical Assistant at MedPost Urgent Care/ Carenow Urgent CareCertified Medical Assistant at MedPost Urgent Care/ Carenow Urgent Care
Kelsey AkersKelsey Akers
Registered Medical Assistant at Care Now Urgent Care Affiliated With HCARegistered Medical Assistant at Care Now Urgent Care Affiliated With HCA