Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hana Attia

BROOKLYN,NY

Summary

Dedicated [Job Title] with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Rapid Nyc
Brooklyn, NY
01.2021 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Collected room deposits, fees and payments.

Cashier

TJ Max
BROOKLYN, NY
10.2021 - 01.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Collected and authorized payments of guests.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.

Front Desk Receptionist

3 Pyramids Wholesale
BROOKLYN, NY
11.2019 - 12.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.

Summer Camp Counselor

Summer Youth Employment Program
BROOKLYN, NY
07.2020 - 08.2020
  • Worked with children of varying age, interest, skill and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Supported children by actively listening and offering encouragement.
  • Implemented camp activities fostering physical, social and emotional growth.

Education

High School Diploma -

New Utrecht High School
Brooklyn

Skills

  • Scheduling and Calendar Management
  • Courteous and Professional
  • Reliable and Punctual
  • Documentation and Reporting
  • Multitasking and Prioritization
  • Attention to Detail
  • Prioritization and Time Management
  • Data Entry and Database Software
  • Customer Complaint Resolution
  • Customer Service-Oriented
  • Team Collaboration

Languages

Arabic
Full Professional

Timeline

Cashier

TJ Max
10.2021 - 01.2022

Front Desk Receptionist

Rapid Nyc
01.2021 - Current

Summer Camp Counselor

Summer Youth Employment Program
07.2020 - 08.2020

Front Desk Receptionist

3 Pyramids Wholesale
11.2019 - 12.2021

High School Diploma -

New Utrecht High School
Hana Attia