Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Addison Hall

Salt Lake City

Summary

Reliable and adaptable individual with a strong background in team collaboration and customer service. Proven ability to engage effectively with children and clients, contributing to positive learning and service environments.

Overview

5
5
years of professional experience

Work History

Babysitter

Anonymous Families
North Carolina
02.2021 - Current
  • Supervised children's activities to ensure safety and engagement.
  • Prepared nutritious meals and snacks for children during care sessions.
  • Assisted with homework and educational activities to promote learning.
  • Communicated regularly with parents about children's behavior and needs.
  • Maintaining a positive attitude while being patient and understanding with the children.

Nothing Bundt Cakes

Lauren Swain
Mooresville
10.2023 - 08.2025
  • Managed large transactions and oversaw inventory control.
  • Assisted lower-level employees by resolving challenging customer situations, ensuring excellent customer service.
  • Gained hands-on experience in food preparation, cake decorating, and presentation.
  • Handled cash, processed card and online payments using point-of-sale systems.
  • Supervised shifts as a shift lead, coordinating staff and daily operations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Alternative Chiropractic

Dr. Bell
Mooresville
01.2024 - 03.2024
  • Operated the reception desk by welcoming visitors, and answering phone calls. Maintained a clean, organized front office environment while supporting day-to-day administrative tasks.
  • Provided assistance with medical equipment, including organizing, setting up, and maintaining supplies
  • Engaged with customers and clients in a friendly, professional manner, answer questions, and provide support, contributing to a customer-focused environment.

Down for Doughnuts

David Cooper
Mooresville
02.2022 - 11.2023
  • Collaborated effectively with a diverse team of coworkers with special needs to help them achieve their work-related goals.
  • Delivered outstanding customer service in person and over the phone, ensuring a positive and professional experience.
  • Handled a variety of responsibilities including operating registers, baking, and opening/closing the store.
  • Identified needs of customers promptly and efficiently.

Education

High School Diploma -

Mooresville High School
Mooresville, NC
05-2024

Some College (No Degree) - Occupational Therapy

Appalachian State University
Boone, NC

Skills

  • Child supervision
  • Customer service
  • Team collaboration
  • Creative problem solving
  • Reliable transportation
  • Clear communication
  • Problem-solving
  • Positive reinforcement
  • Managing routines
  • Basic first aid

Accomplishments

Achieved Honor Roll status through consistent academic excellence and dedication to studies.

Collaborated and worked closely with individuals with special needs, fostering a supportive and inclusive environment.

Over 4 years of experience in the food service industry, including preparation, safety, and customer service.

Competitively rock climbed for 12 years, demonstrating discipline, focus, and physical endurance.

Strong customer service skills; able to communicate effectively and create positive customer experiences.

Proficient in operating Point of Sale (POS) systems, handling transactions accurately and efficiently.

Certified in CPR, with knowledge of basic emergency response procedures.

Served as a Shift Lead, managing team operations, delegating tasks, and ensuring smooth shift transitions.

Timeline

Alternative Chiropractic

Dr. Bell
01.2024 - 03.2024

Nothing Bundt Cakes

Lauren Swain
10.2023 - 08.2025

Down for Doughnuts

David Cooper
02.2022 - 11.2023

Babysitter

Anonymous Families
02.2021 - Current

High School Diploma -

Mooresville High School

Some College (No Degree) - Occupational Therapy

Appalachian State University