Addison Hayes
Hopkinsville,KY
Summary
Dynamic and licensed cosmetologist with a proven track record at Me Time Salon Suites, enhancing client satisfaction through personalized services and exceptional time management. Skilled in hair styling and coloring, alongside outstanding communication and relationship-building abilities. Demonstrated ability to increase retention by mastering sanitation practices and client education, contributing significantly to a positive and efficient work environment.
Overview
8
8
years of professional experience
Work History
Cosmetologist
Me Time Salon Suites
09.2022 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
Mental Health Technician
Cumberland Hall Hospital
04.2021 - Current
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
Patient Service Associate
Western State Hospital
05.2019 - 01.2021
- Promoted a welcoming atmosphere by greeting patients upon arrival, quickly addressing their needs, and answering questions clearly.
- Assisted patients with insurance verification, ensuring accurate billing and prompt payment processing.
- Maintained confidentiality by properly handling sensitive patient information in accordance with HIPAA guidelines.
- Contributed to a positive work environment by effectively collaborating with medical staff and other departments.
Package Handler
UPS
12.2018 - 05.2019
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Server/Sales Associate
Cracker Barrel Restaurant
05.2017 - 12.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
License - Cosmetology
Madisonville Beauty College
Madisonville, KY06-2022
High School Diploma -
Penn Foster Career School
Scranton, PA05-2018
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Scheduling appointments
- Clear communication
- Hair styling
- Professionalism and ethics
- Sanitation practices
- Client consultations
- Product knowledge
- Social media promotion
- Hair coloring and highlighting
- Client education
- Client consultation
- Continuing education
- Styling tools
- Decision-making
- Hair coloring expertise
- Product expertise
- Waxing treatments
- Trend awareness
- Hair conditioning and styling
- Relationship building
- Sales and upselling
- Cosmetology
Timeline
Cosmetologist
Me Time Salon Suites
09.2022 - Current
Mental Health Technician
Cumberland Hall Hospital
04.2021 - Current
Patient Service Associate
Western State Hospital
05.2019 - 01.2021
Package Handler
UPS
12.2018 - 05.2019
Server/Sales Associate
Cracker Barrel Restaurant
05.2017 - 12.2018
License - Cosmetology
Madisonville Beauty College
High School Diploma -
Penn Foster Career School
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