Addison Hellyer
Quakertown,PA
Summary
Super dedicated and responsible recent graduate, ready to use my strong emotional intelligence and passion for helping seniors as an Elderly Caregiver. I'm known for being dependable and patient when assisting with daily living, providing companionship, and offering physical support. My goal is to assist elderly clients feel respected, comfortable, well cared for, while also giving their families peace of mind.
Overview
5
5
years of professional experience
Work History
Waitress
Sunday's Deli & Resturant
Quakertown, PA
04.2023 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed order accuracy and efficiency to enhance guest satisfaction.
- Trained new staff on menu items and restaurant protocols.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Handled cash transactions and maintained accurate financial records.
- Resolved customer complaints promptly to maintain positive dining experiences.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Recommended daily specials and upsold menu items to boost sales revenue.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Increased sales significantly by upselling higher-end products to customers.
Waitress
Good Jakes
Coopersburg, PA
09.2025 - 02.2026
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Delivered exceptional customer service in fast-paced dining environment.
- Managed order accuracy and efficiency to enhance guest satisfaction.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Handled cash transactions and maintained accurate financial records.
- Resolved customer complaints promptly to maintain positive dining experiences.
- Assisted in maintaining cleanliness and organization of dining area and service stations.
- Recommended daily specials and upsold menu items to boost sales revenue.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Increased sales significantly by upselling higher-end products to customers.
Barista
ALOHA
Quakertown, PA
02.2022 - 07.2022
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to enhance workflow during peak service times.
- Adapted quickly to changing priorities and customer demands in a fast-paced environment.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Used POS system to accurately enter orders and process payments.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Followed exact recipes for mixing and preparing beverage and food items.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
Education
High School Diploma -
Quakertown Community Highschool
Quakertown, PA02-2001
Skills
- Customer service
- Multitasking abilities
- Customer engagement
- Food running
- Safe food handling
- Task prioritization
- Time management
- Food safety compliance
- Product knowledge
- Order delivery
- Quick learning
- Dining area preparation
- Relationship management
Timeline
Waitress
Good Jakes
09.2025 - 02.2026
Waitress
Sunday's Deli & Resturant
04.2023 - Current
Barista
ALOHA
02.2022 - 07.2022
High School Diploma -
Quakertown Community Highschool