Addison kraus
Kroger
DAYTON,OH
3
years of professional experience
Detail-oriented professional with experience in high-pressure environments. Known for exceptional customer service and effective team collaboration, contributing to improved service speed and customer satisfaction. Prepared to drive operational success and mentor staff.
Work History
Barista
1 Year 6 Months- Operated espresso machines and grinders to produce high-quality drinks efficiently.
- Prepared and served a variety of coffee beverages to customers, ensuring quality and consistency.
- Assisted customers with menu selections, providing recommendations based on preferences.
- Maintained cleanliness of work area, adhering to food safety standards and protocols.
- Collaborated with team members to achieve daily production goals and enhance service speed.
- Trained new staff on beverage preparation techniques and customer service best practices.
Shift Leader
2 Years 2 Months- Trained and mentored new staff on operational procedures and customer service excellence.
- Supervised daily operations, ensuring efficient service and adherence to quality standards.
- Coordinated team schedules, improving workflow efficiency during peak hours.
- Implemented inventory management practices, reducing waste and optimizing stock levels.
- Resolved customer inquiries and complaints, enhancing overall satisfaction and loyalty.
Education
High School Diploma
No Degree - Nursing
Skills
Customer engagement
Safe food handling
Attention to detail
Time management
Team player
Problem-solving
Active listener
Positive demeanor
Quick learner
Timeline
Barista
Kroger
02.2025 - CurrentRead More
Shift Leader
Mr. Frostys
05.2023 - 07.2025Read More
Miami University
No Degree from Nursing
Read More
Franklin High School
High School Diploma
Read More