Addison McDonough
Tunica,MS
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and repair technicians and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
6
6
years of professional experience
Work History
Store Manager
Firestone Auto Care
10.2022 - Current
- Developed and implemented successful staff incentive programs to motivate employees.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Lead Technician
Crown Lift Trucks
09.2021 - 10.2022
- Achieved cost savings through vigilant monitoring of expenses related to labor hours and material usage.
- Followed established procedures for inspection of drives and motors, performing needed maintenance.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Truck Driver
FOX Transportation Inc.
04.2020 - 08.2021
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Fastened chains, straps, covers, and binders to secure load during transit.
Retail Sales Associate
Firestone Auto Care
09.2017 - 04.2020
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
- Greeted customers and helped with product questions, selections, and purchases.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Homeschooled
Hernando, MS03.2015
Skills
- Work Planning and Prioritization
- Pricing Strategies
- Sales Coaching
- Employee reviews
- Sales Analysis
- Administrative Management
- Customer Service Management
- Maximizing profitability
- Recruitment and hiring
Accomplishments
- Exceeded monthly store sales goals 13 months in a row.
- Managed a store that exceeded company expectations in every category during the last four quarters.
- Achieved the 10 national store ranking within my first year in the monts of October and November.
Timeline
Store Manager
Firestone Auto Care
10.2022 - Current
Lead Technician
Crown Lift Trucks
09.2021 - 10.2022
Truck Driver
FOX Transportation Inc.
04.2020 - 08.2021
Retail Sales Associate
Firestone Auto Care
09.2017 - 04.2020
High School Diploma -
Homeschooled