Addison McKay
24544 Merlot Drive Lewes ,DE
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
302 Acai LLC
Rehoboth Beach, Delaware
08.2023 - Current
- Trained staff on best practices for product preparation and customer service.
- Implemented process improvements to enhance operational efficiency and service quality.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Server/Head Hostess
Bluecoast Raw Bar and Grill
Rehoboth Beach, Delaware
08.2023 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Managed multiple tables while ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
- Handled guest complaints professionally, ensuring a positive dining experience.
Cashier
Twist Juice Bar
Rehoboth Beach, Delaware
03.2021 - 08.2023
- Trained new cashiers on register systems and customer interaction techniques.
- Answered customer questions and provided store information.
- Developed strong working relationships with team members to foster collaboration.
- Processed customer transactions quickly and accurately using point-of-sale systems.
Education
High School Diploma -
Sussex Academy
Georgetown, DE06-2025
Bachelor of Science - Hospitality And Tourism Management
University of South Carolina
Columbia, SCSkills
- Customer service
- Operational efficiency
- Communication skills
- Work prioritization
- Team building
- Time management
Certification
- Serve Safe (06/2025)
Affiliations
- Captain of women's swimming
- National Honors Society
- Student Government Association
- Kappa Delta Beta Zeta Chapter
Timeline
Manager
302 Acai LLC
08.2023 - Current
Server/Head Hostess
Bluecoast Raw Bar and Grill
08.2023 - Current
Cashier
Twist Juice Bar
03.2021 - 08.2023
High School Diploma -
Sussex Academy
Bachelor of Science - Hospitality And Tourism Management
University of South Carolina