Addison Newsome
Naugatuck
Summary
To secure a position with a well-established company with a stable environment that will allow me to utilize my training and work experience and grow professionally.
Overview
5
5
years of professional experience
Work History
Waitress
Giovanni's
South Williamson, KY
01.2026 - Current
- Delivered exceptional customer service in high-pressure environments.
- Managed multiple tables efficiently, ensuring timely order delivery and customer satisfaction.
- Collaborated with kitchen staff to coordinate accurate meal preparation and presentation.
- Trained new team members on menu knowledge and service standards.
- Handled cash transactions accurately, maintaining financial integrity of daily operations.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
BDC Agent
Thornhill CDJR
Logan, WV
01.2024 - 01.2025
- Manage inbound and outbound customer leads via phone, email, and text to generate appointments and sales opportunities. Provide detailed information on inventory, pricing, and promotions to potential buyers. Qualify leads and follow up to ensure continued interest and customer satisfaction. Use CRM systems to track and log customer interactions, ensuring smooth lead handoffs to the sales team. Collaborate with sales team to maximize conversions and deliver exceptional customer service. Assist in email campaigns and promotions to engage customers and drive dealership traffic.
Tanning Salon Associate
Bronze Beauty
Logan, WV
01.2024 - 01.2024
- Greeting customers, customer service, making teas, promote and selling products and tanning packages, cleaning tanning beds and other equipment used, scheduling and managing appointments, answering phone calls, inventory management and restocking as needed. Working with other staff members to maintain a good working environment.
Cashier/Cook
Giovanni's
Kermit, WV
01.2023 - 01.2024
- Customer service-greeting customers and helping them with any questions about ordering. Answering phone calls, taking orders, preparing and cooking orders. Maintain a clean work environment including washing dishes, cleaning surfaces, dining area, and restrooms. Operating the cash register. Keep track of inventory and restocking as needed. Working with other staff members to maintain a good work environment.
Cashier
McDonald's
South Williamson, KY
01.2022 - 01.2023
- Customer service-greeting customers, taking orders, answer any questions they may have. Ensure that orders are filled and correct. Operate drive-thru and cash register. Maintain cleanliness including sweeping, moping, dining area, front-line area, and restrooms. Working with other staff members to maintain a good working environment.
Waitress/Cashier
Cheech's
Lenore, WV
01.2021 - 01.2022
- Customer service-greeting customers and helping them with any questions about ordering. Answering phone calls. Maintaining a clean work environment including cleaning surfaces, dining area, and restrooms. Operating the cash register. Serving customers at their tables. Keep track of inventory and restocking as needed. Working with other staff members to maintain a good working environment.
Education
Southern Community and Tech College
Logan, WV03-2026
High School - undefined
Tug Valley High School
Naugatuck, WV01-2024
Skills
- Medical Terminology
- OSHA Certification
- CPR certified
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Time management
Timeline
Waitress
Giovanni's
01.2026 - Current
BDC Agent
Thornhill CDJR
01.2024 - 01.2025
Tanning Salon Associate
Bronze Beauty
01.2024 - 01.2024
Cashier/Cook
Giovanni's
01.2023 - 01.2024
Cashier
McDonald's
01.2022 - 01.2023
Waitress/Cashier
Cheech's
01.2021 - 01.2022
High School - undefined
Tug Valley High School
Southern Community and Tech College