Addison Portell
Osseo,WI
Summary
Dedicated college student with extensive customer service experience in fast-paced environments, consistently demonstrating high accuracy and attention to detail. A strong passion for mathematics and organization drives a commitment to enhancing customer experiences and effectively resolving inquiries. Proven ability to engage with customers and manage transactions efficiently showcases excellent communication and problem-solving skills. Eager to leverage transferable skills in a new opportunity while adapting quickly to meet diverse challenges and contribute positively to team dynamics.
Overview
3
3
years of professional experience
Work History
Bank Teller
CCFBank
Osseo, WI
08.2024 - Current
- (Saturday mornings only)
- Achieved high levels of customer satisfaction through meticulous cash handling and transaction processing
- Enhanced operational efficiency by applying strong organizational and problem-solving skills
- Delivered clear and effective communication to address customer needs and inquiries
- Worked effectively in fast-paced environments
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations
- Excellent communication skills, both verbal and written
- Worked well in a team setting, providing support and guidance
- Maintained cash drawer accuracy through diligent counting and reconciliation practices
Sandwich Artist
Subway
Osseo, WI
06.2024 - 05.2025
- Operated the cash register with accuracy, ensuring proper handling of transactions
- Maintained cleanliness and organization of workstations, adhering to food safety standards
- Provided exceptional customer service by responding promptly to inquiries and special requests
- Monitored inventory levels, ensuring adequate stock of ingredients for daily operations
- Collaborated with team members to streamline sandwich assembly processes for efficiency
- Greeted guests, promoted specials, and took orders
- Increased speed of service through effective multitasking and time management skills
- Assisted in training new team members on sandwich preparation techniques and customer service
Florist
Colby’s Florist
Osseo, WI
09.2023 - 06.2024
- Designed and arranged floral displays for various occasions, enhancing customer satisfaction and aesthetic appeal
- Managed inventory levels, ensuring timely restocking of flowers and supplies to meet demand
- Ensured store cleanliness and visual appeal by regularly maintaining displays, workspaces, and retail areas
- Assisted customers with product selection, providing expert advice on floral arrangements and care techniques
- Implemented creative marketing strategies for seasonal promotions, increasing store visibility within the community
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments
Education
Associate of Applied Science - Architectural Structural Design
Chippewa Valley Technical College
Eau Claire, WI05-2027
High School Diploma -
Osseo-Fairchild Highschool
Osseo, WI05-2025
Skills
- Accuracy and attention to detail
- Customer engagement
- Mathematical proficiency
- Multi-tasking
- Money handling
- Organization and prioritization
- Positive and engaging demeanor
- Precision in cash transactions
- Problem-solving
- Reliability and punctuality
- Teamwork and collaboration
- Verbal and written communication
Certifications
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Retail Industry Fundamentals
Timeline
Bank Teller
CCFBank
08.2024 - Current
Sandwich Artist
Subway
06.2024 - 05.2025
Florist
Colby’s Florist
09.2023 - 06.2024
Associate of Applied Science - Architectural Structural Design
Chippewa Valley Technical College
High School Diploma -
Osseo-Fairchild Highschool